STUCK? WE CAN HELP!

Call our helpful, friendly team of advisors on :
01572 332 032
Online customer service lines open Mon-Fri, 9.30am-5pm (UK time)
Shops open Mon - Sun 09.00 - 17.30

Written guides

At Rutland Cycling, we're here to help. We know you just want to get out riding, so we've put together this Help section, to give you instant answers to your questions. View our Help Section

Rutland Cycling - Winner of the Bike Biz Award for Best Independent Retailer 2013

Rutland Cycling - Our 30 day test ride

All the convenience of buying online, without the risk

When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?

The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?

Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?

We will allow up to two exchanges within this scheme.

Read the full terms and conditions here.
Welcome to Rutland Cycling

Rutland Cycling

Established in 1981 as a cycle hire cabin on the shores of Rutland Water, Rutland Cycling has grown to become a major player on the UK cycle retail, online and hire scene, with Britain’s biggest bike shop and a leading Giant brand store, both in Rutland, plus two more centres located at Grafham Water, Cambs and Fineshade Wood, Northants.

We stock all the top bike brands, including Specialized, Trek, Giant, SCOTT, Moda, Orange and Whyte, and have been offering Cyclescheme to our customers since its inception over 10 years ago. Alongside our successful retail expansion, Rutland Cycling has built a strong online presence: our website consistently ranks among the top 10 UK online cycling retailers.

More recently, we have added to our core cycling offering with Outdoor and Triathlon ranges. Recently our outdoor department has moved to our Whitwell store to provide a more convenient shopping location. Online and in store, we stock a quality selection of outdoor brands, including Jack Wolkskin, Meindl, Gelert, Coleman, The North Face and Petzl. For the triathlete, we stock Blueseventy, Specialized, Giant, SCOTT, Oakley, ISM Adamo and more.

Our venues, together with our regular rides and events programme and our large cycle hire and demo fleet (over 750 bikes, all new each year), combine to offer a unique opportunity to test ride a new bike in beautiful surroundings on traffic-free trails, receive expert advice from our experienced team, or just be inspired by a great day’s pedalling!

Our three core values of excellent customer service, a quality product range, and genuine passion for cycling have helped us win the coveted BikeBiz Award for Best Independent Cycling Retailer in 2010, 2011 and 2013.