GT Ricochet BMX - 2013

Customer Feedback

• Excellent company. Customer service was first class. My bike came super fast and for free. I will be using your company again for my cycling needs cheapest around. - David Lunt via Trustpilot 24/05/13
• Bought the bike for my son. He's over the moon with it. As for delivery, very speedy and arrived in perfect condition. Highly recommended company - Shane Dobinson via Trustpilot 21/05/13
• I would recommend Rutland Cycling to anyone looking for good deals on bicycles and accessories. Big variety of products and express delivery. 10 out of 10 - Marta Ludwiczak via Trustpilot 17/05/13
• Great to deal with from browsing items, to actually ordering. They keep in touch with you all the way, letting you know when the goods have been dispatched, and an approximate delivery date. Always a good selection of gear and in stock - John Harrold via Trustpilot 09/05/13
• First online order with Rutland Cycling couldn't have been easier or smoother. Ordered a large Raleigh folding workstand on a Friday afternoon and it was delivered the following Monday morning. Couldn't have wished for it to have been any quicker. Excellent product too at a great price and no more backache or struggling to do required maintenance on my bikes! Highly recommend both the company and the product. Many thanks - Glenn Allton via Trustpilot 09/05/13
• Fast Service. Item came sooner than I was expecting. Thanks - Robin Hardacre via Trustpilot 09/05/13
• I have ordered from Rutland Cycling on several occasions before and they have always provided excellent service and this time was no different. The online process is very easy to use and slick as well. I placed the order and within a few seconds I had the confirmation email in my inbox. The item turned up well before the expected date which I was very pleased with. Packaging was good as well as their communication. Great company and would definitely order from them again - Nick Humby via Trustpilot 09/05/13
• My first, and not my last, order with RutlandCycling from their online store. Very good email communications, quick delivery, very competitive pricing and superb products. I will certainly use them again and I will recommend them to friends and family - Graham Thompson via Trustpilot 04/05/13
• Branded product at low cost from Rutland Cycling, great price and delivered quickly - John Muncaster via Trustpilot 03/05/13
• We ordered our daughter's bike on Friday night and it arrived by standard delivery on Tuesday . . . the day of her birthday! Perfect timing, in perfect condition and as described. Couldn't ask for more - Sarah via Trustpilot 03/05/13
• I ordered a tent, canopy and carpet at a bargain price but needed it very quickly. I placed the order on line, and then rang Rutland Cycling who ensured my order was dealt with very quickly and in the post the same day. Within 24 hours the delivery man was at my door with my tent, canopy and carpet. I just hope the sunshine continues to shine. I shall be recommending Rutland Cycling to friends, fantastic customer service and very good prices. Thank you - Tracey-Damo Ward via Trustpilot 03/05/13
• Shopping online was simple and the bike arrived within 2 days. Excellent service and great value. I will also be recommending them in future - Mike Ivory via Trustpilot 26/04/13
• Ordered bike online with ease and it was delivered two days later. Good quality Raleigh bike with mudguards and carrier. Excellent value for money - Pat Beeken via Trustpilot 26/04/13
• Good service, excellent prices and extremely fast delivery - Bryan Gilman via Trustpilot 24/04/13
• I ordered an Altura Night Vision jacket in orange. Could not fault the customer service. Very friendly and helpful. I am going to buy from them in the future - Mike Stanley via Trustpilot 24/04/13
• I've bought numerous bits of cycling kit online from Rutland Cycling over the last few years. I've phoned up for advice several times too, and it's always been spot on. Good kit, well priced and good service. Thank you Rutland Cycling - Andy Lias via Trustpilot 21/04/13
• I had been looking around for a decent bike lock for my commute to work. I found the lock I wanted at a great price, the lock arrived within a couple of days and it is as good as I expected I am very pleased with my dealings with RutlandCycling and have recommended them to colleagues - Keith Smith via Trustpilot 18/04/13
• I came, I ordered, it arrived promptly as described - William via Trustpilot 18/04/13
• Great site, really good prices with lots of items and free postage when spending over £30 - David Harrison via Trustpilot 11/04/13
• Rutland Cycling sent my order very quickly with no fuss at all. I've used Rutland Cycling before, and I'll use them again - Nick Fry via Trustpilot 11/04/13
• Ordered a bike on Easter Monday. Arrived on Wednesday. Very impressed with speed of delivery and correspondence - Karen Philip via Trustpilot 11/04/13
• Always get a great deal from Rutland Cycling and orders are always delivered very quickly, even with free postage! Would recommend to anyone! - Ashley Morgan via Trustpilot 11/04/13
• The bike stand that I purchased from Rutland Cycling was probably the best £45 I've ever spent! - Karen Staples via Trustpilot 11/04/13
• I honestly cannot put into words how much I am impressed with Rutland Cycling's customer service. My only wish is that every Internet company could be half as good as Rutland Cycling - Steve Roberts via Trustpilot 05/04/13
• Whether you go to the shop, or order on line, Rutland seems to have the knack of having the best kit, knowledgeable staff and good prices. Even better that the stuff arrives quickly once you've ordered it. Highly recommended - Mr A Evans via Trustpilot 04/04/13
• To be honest,the service from Rutland Cycling was second to none - Kevin Lewis via Trustpilot 04/04/13
• Unparalleled Service. My warrantied frame was replaced with no issues. I've since continued to buy from them - their delivery times and products do not fail to satisfy! - Matthew Hurst via Trustpilot 02/04/13
• Good value and great service. Cycling helmet was great value for money and the delivery service was quick - Wendy Marchant via Trustpilot 28/03/13
• Ordered a new set of lights from Rutland Cycling - They offered free shipping which came within 2 working days. Great price and service. Will shop again with Rutland Cycling - Simon Clohessy via Email 27/03/13
• Great company to buy from. Cheapest product around with free AND fast delivery. I'd recommend to anyone! - William Oram via Trustpilot 23/03/13
• Cheaper than any of the competitors and I was very impressed with the service. Will shop there again when required - Andy Mills via Trustpilot 23/03/13
• Friendly, helpful, knowledgeable with outstanding Customer Service and Support - Suzanne Barr via Trustpilot 22/03/13
• I Spent ages looking for a bike travel box. The best deal I could find was at Rutland Cycling, Best Value and Efficient Service - Mark Moss via Trustpilot 20/03/13
• Brilliant service, helmet arrived quickly and I have had helpful emails since. I will be using Rutland Cycling again - Lisa Craig via Trustpilot 20/03/13
• The web needs more eCommerce sites like Rutland Cycling. Great Customer Service is not dead - David Easley via Trustpilot 18/03/13
• Everything was fantastic. No problems. Great service. It has been a pleasure doing business! - Moses Ibbotson via Trustpilot 15/03/13
• Ordered a Turbo trainer. It arrived the next day. No lost training sessions - no excuse not to train! Great product at the right price. Arrived on time - Deborah Burrell via Trustpilot 14/03/13
• From ordering to delivery the whole experience was great including the price! Will definitely be back - Leigh Patrick White via Trustpilot 14/03/13
• Probably the best customer support I've received from a retailer - Iain Brown via Trustpilot 14/03/13
• Good Value and Prompt Delivery. Guys at the shop assisted my choice of product. Goods arrived quickly, well wrapped and intact, including small parts - David Stevens via Email 14/03/13
• I ordered the Exposure Flash and Flare lights at the best price available to me. Not only did Rutland Cycling provide excellent value for money, they delivered the item free of charge and the next day. I don't think you can better that. Excellent - Rob Froud via Trustpilot 14/03/13
• I bought a Forme Winscar which is advertised on the Rutland Cycling website at a very cheap price. One very happy customer. Will recommend to everybody. See you soon for some extras- Gaz Lewis via Trustpilot 09/03/13
• It is heartening to see that superb customer orientated service still exists in today’s economic climate, clearly a caring business who want the best for their clients. I would not hesitate to use them again, and recommend Rutland Cycling to all who read this review!- Andrew Fowler via Trustpilot 27/02/13
• I purchased a Lapierre Spicy on a clearance offer, at nearly half price, it was a great deal. I spoke with the Guys at Rutland Cycling, they really could not have been more helpful, a pleasure to deal with and responded as promised to calls and enquiries. I was made to feel like an important, valued customer. Great experience, thanks guys, I'll be back! - Martyn Buckley via Trustpilot 25/02/13
• Found this company online, they had the best price for the bike I wanted, it arrived within the delivery guidelines and I was kept up to date with the delivery etc - no hanging about all day for it to arrive - would use this shop again! - Kirti B via Trustpilot 25/02/13
• Good bike at a cheap price - Rob Cooper via Trustpilot 24/02/13
• Excellent quick delivery meant I could use Allen keys to attach mudguards to new bike for first cycle of the year. Free delivery to the Highlands of Scotland was much appreciated - Archie Crawford via Trustpilot 22/02/13
• I'm a regular customer of Rutland Cycling and was alerted to the product in one of the email alerts. After a search on the Internet I realised I could not better the price elsewhere. The product was dispatched promptly and I received the goods within two days. Yet again the service was excellent as is the quality of the product - Toni via Trustpilot 16/02/13
• Perfect – no reservations, I would recommend this company to anyone - Jonathan Sheard via Trustpilot 14/02/13
• The BMX I bought for my son was by far the best price that I could find on the internet. The correspondence was excellent, all enquiries were answered quickly and correctly and the delivery was free and very fast. Thank you so much for a stress free transaction! I will definitely buy from Rutland Cycling again :) - Lou Giddings via Trustpilot 13/02/13
• Can't recommend highly enough. A retailer who puts the customer first. Excellent sales and after sales also - Mark Hughes via Trustpilot 12/02/13
• Great Price outstanding service and fast delivery - Darren Crocker via Trustpilot 09/02/13
• Ordered a kids' cycle computer reduced to £2.49 and free postage. Arrived in a day or two. will use Rutland Cycling again. Very good deals on their website too - Grant Thomson via Trustpilot 08/02/13
• I would highly recommend Rutland Cycling. We ordered a kids bike and it was fantastic. We looked around at many but this was by far the best we could find and such good value. We ordered on the Sunday evening and it was delivered Tuesday I couldn't believe it arrived so quick. Would definitely recommend buying from them - Sam Hunter via Trustpilot 07/02/13
• I first used Rutland when I bought a racer mid summer, and after very thoroughly shopping around they were clearly the best value for money available online or on the high street. Since then used them for a range of accessories, and yet again proved to have a fast, reliable service that is excellent value for money - Ben Howcroft via Trustpilot 07/02/13
• I ordered my son his first road racing bike from Rutland Cycling and the order arrived in a matter of 2 days. The quality of the bike for the cost was excellent and I will purchase any future bikes I need from this company - Samantha Carmen Coman via Trustpilot 07/02/13
• I ordered a bike for my daughter online. Needed to phone customer services a couple of times to get further details. I found staff helpfull and efficient. Bike arrived exactly as ordered in a few days - Martina Connolly via Trustpilot 07/02/13
• Bought a bike from them recently, Best price, extremely fast delivery, perfect communication. Would recommend to everyone - Andrej Grablevskis via Trustpilot 02/02/13
• I've now bought many items from Rutland Cycling, including parts, spares, accessories and clothing. Their prices are always competitive and delivered promptly and have never been delivered damaged or otherwise in need of return - Dan Dennehy via Trustpilot 31/01/13
• I bought a Moon front and rear light set. Rutland Cycling offered the best price. I had a query so phoned and got all the information I needed in a friendly and efficient manner. Delivery was within the time frame stated. An all round very good shopping experience. - Billy MacDonald via Trustpilot 31/01/13
• I bought a mountian bike for my son (15" frame) in the january sale . Great price around 1/3 off. Disc brakes and alloy frame for £230. Bike was delivered 2 days later. Needed some assembly, but nothing too taxing. As soon as the snow melted we've been out. It's a great bike - Tim Rogers via Trustpilot 31/01/13
• Quick delivery and no quibble returns / refund / replacement - Michael Ellis via Trustpilot 29/01/13
• Very happy with my new front light. Felt like I was dealing with people, not a giant corporation. Would certainly use Rutland Cycling again - Will Atkinson via Trustpilot 27/01/13
• Quick, easy, efficient and cheap. Service is fantastic will use again - Adam Lewis via Trustpilot 25/01/13
• Outstanding Service. Just got my orders through inside 48 hours. Communication was great and items were perfect as well. Will be back soon to order more - Gordon Macrae via Trustpilot 24/01/13
• Very good service, free postage and delivered in very quick time, no hassle, have used twice and both times have been excellent service - Andrew Shaw via Trustpilot 24/01/13
• Service you expect, as it should be, fast delivery, friendly communication and more, won't hesitate to visit "Rutland Cycling" again for my (and sons) next biking requirements, well impressed! Thanks - Tony Rich via Trustpilot 24/01/13
• Excellent customer service, clear communication, quality product at good price - Lindsey Hampton via Trustpilot 24/01/13
• I've recently started training for a 105 mile charity ride and i turned to Rutland Cycling for advice; first via Facebook, and then in store. They've always gone that extra mile and provided outstanding service and advice - Gareth Ford via Trustpilot 24/01/13
• I purchased a set of panniers from Rutland Cycling. They were dispatched the next day, and I received an email telling me so. Their prices are fantastic, and the range of goods on the website is pretty impressive too. I will definitely be shopping here again - Brian Flynn via Trustpilot 21/01/13
• I found the exact bike I wanted and got all the help I needed using the sizing guide on the website. I also found a voucher code and an offer for some extra kit which for bargain hunters is a bonus. I needed some advice on a bike helmet and rang to get some advice, the staff were extremely helpful and knowledgeable and put me right onto what was best for me. I would recommend this company to anyone - Andy Blower 21/01/13
• Cracking little bike with a good discount compared to other shops. Bike arrived 2 days before delivery date. Follow up email to ensure all delivered and ok. Offer of free maintenance session / tutorial at shop. Can't fault Rutland Cycles at all - excellent service! - Martine Browne via Trustpilot 20/01/13
• Lezyne Super Drive XL Loaded Front Light kit was provided as described with the best internet price across all stores. Rutland's service & communications were impecable. Fully recommended - Paul Bird via Trustpilot 19/01/13
• I'd searched all over the internet and local retailers for an Exposure Redeye Micro and where I'd found a good price I couldn't find stock. Where I found them in stock, the price was full retail. Rutland Cycling had the item in stock and at a fantastic price... Delivery was very quick as well! - Robert Newton via Trustpilot 17/01/13
• Wonderful, helpful service. Well laid out, easy to understand website. Speedy service and good quality products. Well Done Rutland Cycling. - Neil Lunn via Trustpilot 12/01/13
• Excellent Service - Mark Cleverdon via Trustpilot 11/01/13
• My wife found the Exposure Diablo light £50 cheaper than elsewhere and so I got great Xmas present. When I looked around to get the redeye rear light attachment, again Rutland cycles was cheapest. Topped off with fast and efficient delivery, I can't fault the service - David Whittaker via Trustpilot 10/01/13
• Unlike some of the other sites I'd been checking out, the item was both competitively discounted and more importantly in stock and was delivered within a matter of days - even in the post-Christmas postal catch up - Ray Cottam via Trustpilot 10/01/13
• Great price and quick delivery. Very smooth transaction. Highly recommended!! - Dave Martin via Trustpilot 10/01/13
• I've placed many orders with Rutland Cycling and every time I have been greatly impressed with their speed and quality of service. Highly recommended! - Steve via Trustpilot 09/01/13
• Excellent, friendly and knowledgeable service again. Cannot fault service provided by staff. I wouldn't buy my bike stuff from anyone else - Tina Stankley via Trustpilot 09/01/13
• I bought a new bike - excellent in store advice with knowledgeable staff. You simply don't see customer service like this any more. Ten out of Ten. - Chris Coe via Trustpilot 08/01/13
• Having had such an excellent service on this order I would definitely recommend Rutland Cycling to my friends - Richard Carey via Trustpilot 06/01/13
• Overall I have found Rutland to be a good company to deal with with excellent prices and range of cycling goodies - David Weale via Trustpilot 04/01/13
• Super value and quick. Will buy from Rutland again! - Adrian Bicker via Trustpilot 04/01/13
• A rare retailer who really does put the customer first. 100% recommended - Gary Kibble via Trustpilot 04/01/13
• This is how all businesses should operate. Well done to the guys at Rutland - Daniel Deeping via Trustpilot 04/01/13
• Extremely pleased with my online purchase which arrived promptly and safely. My son loves his bike - the next Bradley Wiggins!!! Thank you so much. - Beverley Smith Stephens via Trustpilot 02/01/13
• I ordered some cycle lights as a last minute Christmas gift purchase for my son, who couldn't decide what he wanted. Didn't really expect them to arrive in time, but they came with days to spare. Brilliant service - would certainly use this company again. - Roy Mackenzie via Trustpilot 02/01/13
• Every time I visit or call there is always someone who can give me some honest and helpful advice. Quick delivery and great service. Will definitely visit again. - Sharon Schanschieff via Trustpilot 02/01/13
• Rutland Cycling have shown me fantastic levels of customer care, service and honesty. I will allways try and purchase from them going forward and will actively recommend them to all my friends - Bob Evans via Trustpilot 02/01/13
• Great customer service. Products arrived very quickly, will definitely use again - Michele McIlvenny via Trustpilot 30/12/12
• My wife needed a robust bike for riding on the tracks and bridleways near our house. Perhaps a small offroad style frame with 29" wheels would give the 'sit up and beg' riding posture she wanted? A Google search for budget 29ers came up with a great deal at Rutland Cycling, but we were still unsure about whether the idea would work. Rutland's Grafham shop had bikes of that type we could hire, so we paid a visit, discussed the idea with their friendly and knowledgeable staff, then took a small frame 29er out for a 2hr loop around the Grafham water cycle path. That evening the bike was ordered online and 2 days later it arrived, together with a large bouncy saddle. I hate the riding position, but my wife says its the most comfortable bike she's ever tried. We'd not have found this solution without the bike and help from Rutland Cycling. - Simon Chandler via Trustpilot 28/12/12
• Easy to order, good selection and had exactly what we wanted. Regular updates and quick delivery, no problems with the bike. Very happy! - Paul Diggins via Trustpilot 21/12/12
• Helpful in the shop and a well selected and well priced selection online - I prefer to have a smaller well selected online store rather than the somewhat overwhelming we've got every product from every manufacturer, ever. Speedy service and sensible P&P. Great experience - Ian HP via Trustpilot 21/12/12
• Just got my new RedEye Helmet light, ordered Fri arrived Sat! Wow it's bright, hoping to keep them damn 4-wheels away from my backside. Hopefully the world won't end before I get to use it in anger. - Jeremy Storey via Trustpilot 21/12/12
• Found Rutland Cycling through a Google shopping search. Not only the cheapest price, but product was in stock and shipped via free delivery. Will definitely use Rutland Cycling again. - Gaz via Trustpilot 20/12/12
• Good value excellent delivery just overall a good experience would recommend to anyone!! Cheers guys! - Matt Cannon via Trustpilot 20/12/12
• Rutland Cycling you are a top place to shop. Thank you and it was a pleasure doing business with you. - Darren Cleasby via Trustpilot 20/12/12
• I bought an expensive new cycle light from them online and the price was better than anywhere else, free postage and came within 3 days of the order. I recommend them without reservation on this, my first dealing with them - John Joyce via Trustpilot 19/12/12
• We have just built a Mongoose BMX, ready to give our son for Christmas, and it looks great. We think it was good value for money, it was delivered really quickly and with no issues.Thank you - Claire Baker via Trustpilot 17/12/12
• Nice website with a lot of nice gear, bikes and useful info - Dawn Robertson via Trustpilot 15/12/12
• Spent time carefully selecting my new road bike and was able to secure a great deal on line for the 2012 model of the Scott CR1 Elite with 12 months interest free credit. - Simon Kelsall via Trustpilot 13/12/12
• Rutland seem to have a huge range of everything to do with bikes. Prices always seem to be lower than anyone else - Brian Houston via Trustpilot 13/12/12
• Easy to use website, great price, super quick delivery - all good - Duncan Williams via Trustpilot 13/12/12
• Smooth order process, fast dispatch/delivery and no problems - very happy - Matthew Spriggs via Trustpilot 13/12/12
• Purchased Endura MT500 Elbow Guards. Arrived in 3 days and were exactly as described. Recommended supplier and product! - Roger Jenkins via Trustpilot 11/12/12
• Excellent communication throughout, really helpful, 5+ star service for sure - Robert Storey via Trustpilot 11/12/12
• Purchased a set of RSP lights for the winter training, what can I say? Great value, great service and fast delivery. Well pleased - Gary Pollard via Trustpilot 06/12/12
• It's simple really; you see what you want, you buy it, it comes quickly and is well packaged. Pretty much what you would want all online shops to be like! - Adam Walker via Trustpilot 06/12/12
• Had a few things from Rutland and I've never been happier, always quick delivery and well packaged items - Lee Robinson via Trustpilot 06/12/12
• I bought a bike for my son and it arrived in a couple of days. By the time I got home from work my lad had it built up and was as happy as a pig in mud, so thanks its a pleasure to do business with such a good company - Peter Gash via Trustpilot 02/12/12
• If you're looking for great service and cheap prices then order from here, I definitely will!! Wonderful products can't fault them - Donna Elsom via Trustpilot 02/12/12
• Very happy with the service, delivery was quick, ordered goods all there in good condition. Excellent - Irene Juurlink via Trustpilot 01/12/12
• Very easy online purchase with the bike arriving within a couple of days - could not be happier! - John Rigby via Trustpilot 01/12/12
• Products, communication, range, delivery all excellent - BS1 via Trustpilot 25/11/12
• Cycle came promptly daughter very pleased with it also telephone advice before purchase very good too - Gaz Cartwright via Trustpilot 23/11/12
• I purchased a 2012 bike and the service was excellent. I called the shop first to double check the stock and all was ok. I even got a Twitter message from them to see how the bike was going - Phillip Read via Trustpilot 23/11/12
• Found everything I needed at what seemed very reasonable prices, arrived quickly. Would be happy to use this company again and to recommend - LJH via Trustpilot 23/11/12
• Good web site, easy to order and pay, kept informed on progress of order etc. received a quality item well packaged and delivered very quick, good customer after service too - Graham via Trustpilot 22/11/12
• I ordered the light at an extremely attractive price, arrived in a couple of days, well packed. Thoroughly recommended - David via Trustpilot 22/11/12
• I can only speak from experience but I have used Rutland both online and visited their store at Whitwell. On each occasion I have had excellent service - Sarah via Trustpilot 22/11/12
• Good price arrived as expected with no problems - Pete via Trustpilot 21/11/12
• I received prompt and clear emails detailing delivery dates and approximate times, these are invaluable! I would recommend Rutland Cycling to anyone - Rob Bateman via Trustpilot 21/11/12
• Ordered item and received next day, cateye micro wireless. Best price on the net - Chris Hawkins via Trustpilot 21/11/12
• Nice company with competitive prices, and the shipping was very fast. - Aldo Vargas via Trustpilot 21/11/12
• I've always had really good service with rutland cycling. Every item i have bought has been delivered to me in very good time - Shawn Pettigrew via Trustpilot 21/11/12
• After searching many cycle stores online to find the perfect helmet for my nephew we found exactly what we wanted from Rutland cycling. The website was easy to use and the ordering clear and easy. Very good prices and choice too - Deanna Pennington via Trustpilot 21/11/12
• I just bought a BMX helmet from Rutland Cycling for a great price, way below all other website prices. They were fast and efficient at sending it out, they responded to my enquiries by e-mail really quickly. What more can you ask for from a retailer - great price, quick service, friendly communication - I will definitely be back - Kate Maple via Trustpilot 20/11/12
• Quick delivery at a very good price - Lee Akester via Trustpilot 17/11/12
• We chose Rutland Cycling primarily because of their location and that they had three stores within close proximity with a large selection of bikes on display. The experience couldn't have been better. The staff we encountered were universally helpful, knowledgable and patient. We were delighted with the two fantastic road bikes we came home with! Thank you Rutland Cycling - you have us as customers for life - Anita & Ian via Trustpilot 06/11/12
• As a relatively new cyclist looking for some new gear to go with my recently purchased Trek road bike, I was very impressed with Rutland cycling's fast and efficient online service. The equipment I bought was delivered to my door within 3 days. I'll be recommending this to all my fellow cyclist friends! - Mark Sanderson via Trustpilot 10/10/12
• The range of road bikes was immense and the hassle was taken out of the checkout process by not having to register like most other sites I've bought from, looking forward to receiving my bike! - Ben Wood via Trustpilot 10/10/12
• Rutland Cycles warranty department is without doubt the best I have ever come across. The peace if mind this gives is the main reason I strongly recommend Rutland Cycles to friends and family - Juan Cossof via Trustpilot 14/10/12
• Looking through mountain bike magazines I came across the Rutland Cycling advert..They did a great deal on my Orange pro and even did 0% finance on a reduced bike (rare).They were excellent in every way very helpful indeed - Mark Bob Boyland via Trustpilot 12/10/12
• David James at the Warranty Dept provided superb customer service, offered full advice and support and left no stone unturned in helping me out - Matthew Nash via Trustpilot 11/10/12
• I am happy and would be happy to recommend Rutland Cycling to anyone wanting quality products and good prices along with high quality service and support. Well done all - Gary Rands via Trustpilot 10/10/12
• I would like to say the after sales service I received from David James (Warranty Manager) was excellent. I would not hesitate to recommend this company to my friends and colleagues - Dot Carrington-Hewson via Trustpilot 10/10/12
• Ordered my Diamondback Contra cycle Sunday Evening. It arrived AM Tuesday. Super Fast Service. I have now had it assembledand I'm very pleased with product great value for money - Raymond Grue via Trustpilot 03/10/12
• I really didn't know where to start when buying my bike, but the staff there really took the time to help me figure out which one was right for me, I cheekily went away to see if I could find a better price, but I couldn't! Before I knew it, the bike was delivered to my front door. All in all a great service, would highly recommend these guys - Martin Taylor via Trustpilot 02/10/12
• Excellent prompt service bike ordered on Wednesday night was at my door Friday midday description of the bike was spot on no complaints at all would use again and recommend to a friend - Ross Barrett via Trustpilot 20/09/12
• I bought £300 worth of gear from these guys and was delivered within 3 days, couldnt recommend them any more highly to anyone, great prices and great service thanks very much - Adam Haydon via Trustpilot 18/09/12
• Ordered 4 sets of lights Monday pm, arrived Wednesday! cheap lights,bright exactly what I wanted. Highly recommended. Thanks - Samantha Mannion via Trustpilot 12/09/2012
• Ordered a scooter for my son on Sunday evening and it arrived today (Weds). We had looked on several websites and managed to save £24 off the RRP of £69 so I'm delighted to have grabbed a bargain and my son is very happy with his new scooter - Alison Lucas via Trustpilot 06/09/2012
• I recently purchased an Eddy Merckx EMX-3 Centaur Road Bike - 2012. The bike is absolutely awesome and the price was unbeleivably good too, best online price I could find. the bike arrived ready to ride and well tuned. The advice I received from Rutland Cycles regarding frame size was spot on and saved me any dissapointment due to the size I had originally ordered. Can't fault the service I have received and have been recommending Rutland Cycles to all my friends. many thanks.
• The bike I purchased was great value and is certainly worth the price for the spec (including disc brakes, lightweight frame etc.) Just check out this price compared to other websites! I bought this bike for family cycle rides both on the road and on cycle tracks in the country, hence the choice of a hybrid. I took it out for its first run last night and it felt great. The build quality seems really good and I really cannot fault it for the price! The bike was delivered by TNT within a couple of days of ordering, really good service from Rutland Cycling......I will certainly look at their website first for all my future cycling needs!
• The burst of enthusiasm spawned by the Tour De France was met with disappointment in this family, dusting off the cycles, we all had flat tyres but we could only find one mini pump, which meant some of us couldn't inflate our long neglected inner tubes - problem solved by Rutland Cycling, great VFM, reasonably good quality, robust and will no doubt last us for years.

• Hi I just wanted to thank you for the quick delivery of my Saris Solo bike carrier. I am new to cycling at 58yrs old and was finding it a bit of a faff having to load and unload my bike into my car every time plus having to take the wheel off. I didn't want to give up before I had started properly and this was the ideal solution so quick and easy to fit. Thanks again Pat Stanley

• I received the bike yesterday earlier than expected. I am very pleased with the product. I am also delighted with your customer care. I would not hesitate in using your services again. I have recommended you to friends. You have made a little lad very happy. Many thanks again!
• Can I just take time to thank you for your customer service, I first emailed you on Tuesday night requiring some information on sizing a bike for my son and your response was received by 8.10 the following morning how fab. I placed my order with yourselves on Wednesday afternoon and received the cycle by Friday lunch time, this is great service and a credit to your company. Once again thank you it has been a pleasure to use your services and I will recommend you to others Steve Green
• I must say you provide what is possibly the best customer service I have ever had to deal with in my life. Top stuff.
• I would just like to compliment you on the high standard of service you have shown with the above order.I placed the order on Weds evening after 5pm & the item was delivered this morning (Fri) before lunch. I wish all suppliers had the same attitude towards their customers.I will happily recommend you to friends.
• The wheel was very much appreciated and I'm back on the road again (or should I say off-road again!). A massive thanks once again for the amazing customer service I have received from Rutland Cycling. You and your team have gone well beyond the 'extra-mile' and displayed a level of service that I have never experienced before from a UK retail organisation. You have a customer for life! Paul Kennedy.