The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

A Guide to Electric Bikes

   Words by Adam

   on 29/08/2013 17:36:00

Electric dreams

Electric Bike Information: What are they like to ride?

Cruise through town or countryside with no fear of hills or distances. Electric bikes have a rechargeable battery-powered motor designed to be used only occasionally to assist your pedalling, like helping you get up a difficult hill or battling against a tough headwind. They’re heavier than standard bikes, and not very manoeuvrable, but are usually designed with an upright sitting position so they’re comfortable to ride.

They can usually travel at up to about 15-20mph depending on local regulations and they’re a great way to boost your exercise levels on the daily commute without working up too much of a sweat. Some will automatically adjust the level of assistance they provide depending on how hard you press the pedals.

Browse our range of electric bikes >

Technical stuff

  • Electric bikes are distinct from motorbikes and in the UK they’re limited to a speed of 15.5mph.
  • They’re classified as bicycles, so you don’t need a licence to use one, though you should be over 14 years of age
  • Batteries can be recharged from a standard mains socket at minimum cost
  • Range can extend up to about 30 miles, depending on how much you use the battery
  • Many come with keys for extra security
  • They’re almost as environmentally friendly as standard bikes with zero emissions

Suitable for:

Anyone from complete beginner to seasoned cyclist.

The Scott E Aspect electric mountain bike

Best for:

  • Assisted commuting when you don’t want to break into a sweat
  • Hilly commutes
  • Longer rides where you need a little help
  • Older or less fit riders

Avoid if:

Browse our range of electric bikes >

Still want more advice?

We’ve produced lots more guides to help you find out more about bikes, cycling and cycle gear. These include sizing guides for bikes and clothing, and handy guides to cycle clothing, bike accessories, commuting with a bike, and more. Browse our full range of guides here.

And if these guides don’t answer your questions, we’re here to help – just give our friendly customer service team a call on 01572 737 624. Lines are open Mon-Fri, 9.30am-5pm UK time.