Martyn K asked us this common question during our Facebook Ask an Expert session (Fridays, 1-2pm):
MK: my wife needs a new lid she cracked her old one. Do you have anything that can offer more round the back coverage?
Bike Doc: What helmet does she have currently?
MK: a Specialized, I can't remember the model, but she fell backwards and hit the lower part of her head where the ratchet part is. Not only did she hurt herself but the fall broke the rear of the helmet.
Bike Doc: Just to let you know that Specialized offer a crash replacement service within 2 years of the purchase date of the helmet. Was the helmet purchased from ourselves? The helmet would be replaced for 50% of the original purchase price - you would need the proof of purchase and also the damaged helmet.
MK: drat its already been binned. That's a great deal though.
Bike Doc: That's a shame. What sort of budget are you looking at for a new helmet?
MK: £70 max.
Bike Doc: You can see all the ladies specific helmets that we sell online here. There's a nice Fox Flux helmet on that link which is within your budget.
Got a question for our Bike Doctor?
If you’d like to ask the Bike Doctor a question, join him at our Facebook Ask an Expert session on Fridays, 1-2pm, or email him (please include “Bike Doctor” in the subject line).