The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

Calling all non-bike riders; try tandeming! | Rutland Cycling

   Words by Adam

   on 09/09/2013 07:14:00

In this post, regular Rutland Cycling Guest Blogger, Frank Burns tells us about how his wife never learned how to ride a bike as a child but also tells us how that doesn’t stop the two of them regularly clocking up the miles on their tandem. Read on for more…


When Jenny and I got married, I was already hooked on two wheel transport, but Jenny had never learned how to ride a bike as a child. Reason: she was born in Buxton, lived on a steep hill, and bikes just never featured in their lives. She guessed, however, that marrying me might see a change to that.

I got her a bike and began running miles behind her holding onto her saddle…but no joy. She could always sense when I let go. We even found a big pair of stabilisers…but still no joy. We tried every trick in the book, but her innate sense of imbalance became an impenetrable barrier. Until, one day, some new friends introduced the idea of riding a tandem. They had a rather expensive hand-built machine, but Jenny was allowed a try-out as stoker on the back (but not with me as pilot!)…and within less than 100 metres, the air was suddenly filled with the delighted squeals and whoops of a child who had found a new toy. Well, that was the beginning of the rest of her life…in a manner of speaking.

So we invested (cheaply, at first) in an ancient 1930s Rudge tandem, complete with foot brake, and took the trials further, even completing a couple of 40 mile rides, before we replaced it with a Peugeot, and then latterly with a Dawes Discovery Twin (purchased from Rutland Cycling).

Most of our rides are local, reaching distances of 20-40 miles, and always with a decent cafe stop, sometimes a lunch stop.


On one occasion, after work one summer’s day, we climbed on the tandem to do a circuit of Grafham Water, stopping for a light picnic half way round. What Jenny hadn’t expected was that I’d filled one of the water bottles with red wine…I tell you, the second half of the ride was almost entirely pain-free!

Over the years, we have been a little more ambitious. We once spent a week tandeming in the Alsace and the Black Forest, at the time when there was a tea advert on ITV with two chimpanzees riding a tandem (see below).

Climbing a long, 12km hill in the Black Forest, someone from behind shouted out in broad Yorkshire: “Well, can yuh ride t’tandem then?”.

Other rides have included several two and three days rides, staying in a B&B en route, multi-day rides with both the CTC and Tandem Clubs, and on one occasion we headed off in the hope of getting Jenny to complete her first century ride. The imperious intrusion of the saddle won the day, however, but we did complete over 80 miles… and for someone who simply can’t ride a bike on her own, that is a huge achievement.

There is a surprising number of people who cannot ride a bike. If you are one of them, don’t lose hope. If you have a partner, persuade him/her to go for a trial ride on a hire tandem and discover for yourselves the delights of riding a bike together…and always staying together (for better or worse!!!).

If you want to try tandeming, you can do so at one of Rutland Cycling’s stores. They have tandems on their hire fleet at each store.

See you down the road!