The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

Cycling Sydney to Melbourne – My Journey – Frank Burns

   Words by Adam

   on 29/08/2013 18:12:00

Regular LoveCycling blogger and friend of Rutland Cycling Frank Burns recently finished his epic journey from End-to-End of New Zealand. The fun didn't end there though as Frank set out to cycle from Sydney to Melbourne! Here Frank details his ride across Australia...

The end-to-end of New Zealand was under the belt (3000km completed) and I estimated I had collected over $1000NZ (600GBP) en route, most of it in cash, but some of it as donations on It had all been an exhilarating and challenging experience, and one that I would recommend to anyone who already has some experience of long distance cycling. But what lay in wait in Australia?

When I landed in Sydney, I was hosted by the mother of children I had taught at Kimbolton School in England, and that gave me a day to be the tourist and have lunch with a blogging friend, before I headed south "to Mexico" (what they call going south to Melbourne!). Coming from the cool fresh south of NZ, the climate change for me was considerable. Once again, the temperatures were above 30C, and this meant climbing out of the sleeping bag in the morning while it was still dark, wrapping up the (usually) damp tent, from dew-fall, heading off at first light and, to avoid frying in the midday sun, most of the ride had to be wrapped up by noon...otherwise, I would be reduced to a shrivelled pork scratching by the end of the day (and that happened to me a couple of times).

Following the Princes Highway includes long stretches of endurance riding on the shoulder of the road, but occasionally you can veer off to take in coastal routes of great scenic beauty.

But BEWARE...when a sign points to a 'scenic route', that means only one thing to the cyclist...hills, hills and more hills. You have to remember, the good things in life sometimes come at a price; but those good things can include memorable mountain-top views along the coastline, stretches through National Park forest, rocketing descents that can top 50mph, rare sightings of kangaroos, koalas, wombats and emus and avenues of termite mounds.

I also encountered a porcupine (whose spines could shred your tyres), and views of a crystal clear ocean. stretching out towards NZ.

On the people side, you are going to meet a lot of curious and kind people, many who want to donate to your cause (the children in Syria, in my case). Drive-by donations have continued. People at campsites  at lookout viewing points, outside cafes, even by the roadside....will come up to me and ask "Can I donate to your cause". If ever you do a charity bike ride, do put a sign on the back of your bike that advertises your cause. It works wonders.

Yesterday, unwittingly I left my bike outside a cafe, parked right next to an ATM. When I came out, two people (who had just taken money out of the ATM) made donations directly.

I am only 100km(63 miles) from my destination of Melbourne, hanging out with some friends for a few days to recover from the stresses of riding so many days in 34C of heat, and will make my final assault in a few days time.

If you have an inclination to do a charity bike ride...just do it. You will not be disappointed with the cycling experience, and your charity will be eternally grateful.

See you up the road!


Although Frank's End-to-End of New Zealand and Sydney to Melbourne rides are for charity he has funded the rides from his own back pocket.
Frank's chosen charity is the Children in Syria appeal. You can donate to this excellent cause by visiting

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