The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

End-to-End of New Zealand - My Journey So Far - Frank Burns | Part 1

   Words by Adam

   on 29/08/2013 18:17:00

Regular LoveCycling blogger and a customer of our Grafham Cycling store Frank Burns started his 1500 mile End-to-End of New Zealand bike ride last week. Here Frank tells us a little about the ride so far and tells us why he feels New Zealanders really are as generous as people say...

My New Zealand end-to-end started ominously after 35 hours of flying, absolutely no sleep in 48 hours, and no help to get out to Cape Reinga (my starting point) which lay 124 km(76miles) to the north. The only alternative was to cycle out on this narrow spit of land, bordering a 56 mile beach that bears the title of "90 mile beach" (?) to visit the lighthouse at the end of the cape, a spot that has a long history of Maori spirituality.

Cape Reinga Lighthouse

To help me on my way, and to save me repeating the same journey in reverse, three young German engineers offered me a lift in the campervan for about half the distance......and so I was finally on my way to Bluff, a journey that is about 3000 km (1800miles).

With the sun beating down, all exposed bits of UK winter skin lathered in factor 50, I wended my way down the west coast of Northland, through Kauri tree forests, bashing against the most horrendous headwind, only to be royally entertained by the Save the Children volunteers of Dargaville, and hosted by an 80 year old member of their ranks.

The campsites I stayed at were most welcoming, always offering me a discount as their contribution to the charity, sometimes offering me a meal. I have now got used to people chasing me when they see the sign on the back of my bike, offering a small or large donation to the Children in Syria. A woman wordlessly put $20 into my hand; a motorist at some traffic lights gave me $5 to buy myself a drink; another motorist drove alongside me and gave me $12 in change as we sped along at 30kph. The volunteers at Dargaville gave me $50. And so it goes on. The Kiwis indeed justify their reputation as being the most generous nation in the world when it comes to giving to good causes.

I have bypassed Auckland, and stayed with friends in a house with stunning views of the harbour, cycled down the Coromandel peninsula, and am now in Rotorua, the capital of volcanic sulphur baths and mud treatments. Whether I will indulge, remains to be seen...

During my last few days on North Island, the most important visit to make is to the tiny village of Kimbolton which, back in 1867, was born out of my own village of Kimbolton near Huntingdon. I have a "date" with the headmistress of the local school, and I will present some official documents of greeting from our own Parish Council.
Keep tuned. There will be more posts on this incredible journey, connectivity and phone signals permitting.


This is a charity ride. If you would care to support the Children in Syria in their struggle to survive the dreadful civil war, please feel free to donate securely at:

All the Expenses of this 1500 mile expedition will be mine meaning every penny of your donation will go to my chosen charity; Children in Syria.

See you up the road.

Frank Burns

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