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Written guides

At Rutland Cycling, we're here to help. We know you just want to get out riding, so we've put together this Help section, to give you instant answers to your questions. View our Help Section

Rutland Cycling - Winner of the Bike Biz Award for Best Independent Retailer 2013
Words by Adam
Published on 09/09/2013 08:01:00

✔ 0% interest on all 2015 bikes, and other selected bikes and products, over 6 or 12 months

✔ NEW – 15.9% APR on all other products, over 12, 24 or 36 months

✔ Minimum finance amount £389

Important news:

We have recently relaxed the criteria for interest free, so you will find even more items across our website with a 0% credit option – including many sale bikes too!

We have now dropped our basic interest bearing finance rate from 19.5% down to just 15.9% so your dream bike is now even more affordable.

We have also made some changes to our finance offering online and in-store so our options are now even more affordable, even more competitive and cover even more products. So whether you’re looking to get your dream bike, or perhaps just treat yourself to a new turbo trainer or a pair of forks, our finance options will make your dream kit a realistic option.


✓Electronics/ cameras/ computers



✓Turbo trainers


✓Many, many more…

Our finance is supplied by V12 Finance, who provide decisions online in a matter of seconds.

3 simple steps

  1. Simply select your products from our huge range (minimum basket value £389).
  2. Select 'Finance' as your payment method at the checkout and follow the online application process.
  3. Sit back and relax while you await your delivery.

Which products qualify for finance?

The minimum amount you can finance is £350 [excluding deposit] this means that the lowest value item you can finance will be £389.

Select products are available with 0% interest with 6 or 12 monthly payments.

All other orders over £389 can be financed using traditional interest bearing credit over 12, 24 or 36 months [15.9% APR].

Unfortunately you will not be able to use any voucher or discount codes in conjunction with a finance order.

Will I qualify for credit?

We can only consider your application if:

  • You are over 18 and in receipt of a regular income
  • You have a good credit history with no late payments, debt relief orders, CCJ's, IVA's or bankruptcies
  • You are a permanent UK resident and able to supply a UK address history for the last 3 years

Applications from students (unless employed at least 16 hours per week), or unemployed single house persons will not be considered.

Applications also welcome from retired individuals, in receipt of a private or company pension (aged 50 or over at date of application).

Meeting the criteria does not guarantee acceptance.

Goods can only be delivered to your home address. If your application is accepted, the deposit must be paid by credit or debit card.

Is finance available in-store?

We offer the exact same finance options in-store, to complete your in-store application you will need to bring one of the following as proof of address.
  • A valid UK driving licence
  • Bank statement (not internet statement)
  • Credit card statement (not internet statement)
  • Gas, Water or electricity bill
  • Mortgage statement
  • Landline telephone bill (not mobile)

Examples of our finance options

£1,000 over 6 months, interest free credit

Initial Deposit: £100 (10%)

6 monthly payments of £150

Total amount payable: £1,000

Representative rate of interest: 0% APR (fixed)

£1,000 over 24 months, interest bearing credit

Initial Deposit: £100 (10%)

24 monthly payments of £43.57

Total amount payable: £1,145.68

Representative rate of interest: 15.9% APR (variable)

Finance FAQ

How quickly will my application be approved?

All finance decisions will be made within a few minutes. Once you are approved, we will contact you (during working hours Monday to Friday) to arrange delivery.

Will you credit score me and if so, what does this mean?

Yes. Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion, disability or colour.

If you decline/refuse my application, what is the reason?

In addition to credit scoring, confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies are all taken into account. Though you will not be provided with a main reason for decline of your application, it is usually based on one, or a combination of the following:

  • Your credit score (note that every finance company will score you differently)
  • Adverse credit reference agency information
  • You are considered to be overcommitted
  • You are aged under 18
  • Your existing account performance with other lenders

What type of information do credit reference agencies hold about me?

Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

How do I obtain a copy of this information?

The two main UK credit reference agencies are Experian and Equifax. Both agencies will provide details of the information they hold about you. To obtain this information, send a cheque for £2, made payable to the relevant agency, together with details of all addresses at which you have lived over the last 6 years, to:

Consumer Help Desk Experian LTD P.O. Box 8000 Nottingham NG1 5GX

Equifax Department 1E P.O. Box 3001 Glasgow G81 2DT

You can also find out more about credit decisions by visiting the above companies' websites: Experian and Equifax. If you believe that the information they hold about you is incorrect, you can ask the agency to correct it.

If my application is not successful, can I re-apply?

Yes. We acknowledge that your circumstances change and just because a previous application has been refused, it does not mean that a further request will be automatically turned down. We do suggest, however, that you leave at least 6 months between applications.

Can I request delivery to an address other than my home?

In order to safeguard against fraudulent applications, we regret that we're only able to deliver goods to the home address of the applicant.

Can I change my order in part or whole after applying for online finance?

To ensure your chosen products are correctly delivered to you, if you need to change your order in any way, we will need to cancel your order and re-key it as if it were new. We apologise for any inconvenience this may cause. If you've already received confirmation of approval for online finance via Rutland Cycling, by the time you decide to change your order, then the decision will stand from your original application so long as the order value has not increased. If however, you then go on to make subsequent orders funded via online finance, then each will be treated as a new application and will be processed in the normal way.

Are the goods I’ve ordered set aside for me until the approval process is complete?

We don’t allocate your order until we know your credit application has been approved, so there's a very small chance that the item you’ve ordered becomes out of stock while we’re awaiting your approval. In this unlikely event, we will offer you an alternative or cancel the agreement.

Terms & Conditions

Consumer finance on is provided by V12 Retail Finance a trading name of Secure Trust bank.

The finance option is applicable on any order over £389, including VAT. It is also available in our shops, at the discretion of our store managers.

All offers of finance are subject to acceptance by V12 Retail Finance. Rutland Cycling accepts no liability in relation to the credit analysis and resulting contractual obligations. Please direct all enquiries in writing to: V12 Retail Finance;

Please keep a copy of the Terms and Conditions as well as your invoice for your records. We advise applicants to keep the documents relating to the financing application.

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Rutland Cycling reserves the right to change these Terms and Conditions at any time.

Consumer credit service provided by V12 Retail Finance a trading name of Secure trust bank PLC. in association with Moneyway. For more information, please visit

Rutland Water Cycling Limited is registered in England and Wales 2926548. Registered office: Cheney & Co, 310 Wellingborough Road, Northampton, NN1 4EP. Rutland Water Cycling Limited acts as a credit broker and only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Rutland Water Cycling is authorised and regulated by the Financial Conduct Authority. Our registration number is 495345. Credit provided subject to age and status.

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