The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

Fixing a puncture | A simple guide | Rutland Cycling

   Words by Adam

   on 29/08/2013 18:23:00

With the correct tools and know how, a puncture needn't be a catastrophe. Whether you own a Road Bike, Mountain Bike, Hybrid/Commuter Bike, BMX, Folding Bike or a Cyclocross bike, this step by step guide to puncture repair will get you back in the saddle in no time.

Top tip: always carry a spare inner tube. If you get a puncture when out and about, it's quicker to replace the inner tube than patch up a tube on the road side. You can fix the punctured inner tube when you get home!

For this simple guide you will need

Step 1 - Remove the wheel

Loosen the quick release skewer

The first thing you need to do when replacing or repairing an inner tube is take the wheel out of the frame. If your bike has quick release skewers then loosen these and release your brakes.

If you are changing the tube in your front wheel then this should now just pop out.

If you are changing a rear wheel, ensure your bike is in the smallest sprocket prior to loosening the skewer. Once your chain is sitting in the smallest sprocket pull the rear dérailleur back to allow the wheel to drop out. A bike stand would make this process much easier.

Step 2 - Remove the tyre

Use the levers to remove the tyre from the rim

Once the wheel has been removed from the frame, the tyre needs to be taken off the wheel itself. Tyres vary. Some are quite loose fitting and will be easier to remove from the rim than others. It's always worth carrying a decent set of tyre levers with you to make this process much easier.

Insert one tyre lever under the edge of the tyre (also known as the bead) and lever it away from the rim of the wheel. Some tyre levers will have a hook on one end allowing you to hook this onto a spoke as pictured above. If not, just hold the tyre lever ensuring that the tyre is being held away from the wheel rim. Using the second lever, repeat the process about 10-15cm away from the first lever and run it around the wheel to separate the tyre from the clincher of the rim - the tyre should now be completely lifted from one side of the wheel.

Step 3 - Checking tyre and tube

Remove the lock ring as above if your bike has one

Remove the valve cap from the wheel and the lock ring if there is one. Gently remove the tube from the rim of the wheel. If there is nothing obvious causing the puncture, use a pump to inflate the tube slightly and place it close to your ear listening for escaping air. Another trick is to fill a bowl with water and look for escaping air as you place the tube in it.

Step 4 - Investigate cause of puncture

Run a cloth around the inside of your tyre to check for debris

Once the puncture has been determined, remove any debris from the area and sand down the affected area of the inner tube using the sand paper supplied in the puncture repair kit.

Run a moist cloth or rag around the rim and inside of the tyre to ensure no debris is left. - You wouldn't want to go through all this and then have to repeat the steps due to a bit of debris or a thorn stuck in the tyre.

Once the area is smooth, use the adhesive that will have come supplied in the puncture repair kit to rub an approximate 1cm circle over the part of the tube that was penetrated and wait a moment for the adhesive to become thick and sticky.

Place a patch from the puncture kit over the affected area and compress to ensure there are no air bubbles. Leave for a minimum of 5 minutes so the glue can dry.

Step 5 - Re-fitting the inner tube

Slightly inflate the tube using a pump. This will make the process simpler

Slightly inflate the tube using the pump to make the inner tube take shape.

Place the inner tube back onto the rim, starting at the valve and work it around the wheel. This can be easier if you put one side of the tyre on the wheel before doing so.

Step 6 - Re-fitting the tyre

Encourage the tyre back onto the clincher of the rim. Tyre levers may be needed for this step

Now the inner tube is laying between the tyre and the rim, start putting the free side of the tyre onto the wheel using the two tyre levers. Start at the valve and move both tyre levers away  to persuade the tyre into the clincher of the rim. This bit can be slightly tricky the first couple of times you attempt it, especially in the last 4 or 5 inches of the tyre.

Step 7 - Inflate the tube

Inflate the tyre using a pump. The recommended PSI should be on the wall of the tyre

Inflate the tyre. If you are unsure of the PSI needed, it should state on the tyre wall. Failing this, check out our guide to tyre PSI levels.

Step 8 - Re-fitting the wheel to the frame

Place the wheel back into the bike and tighten the skewer accordingly

Once the tyre is inflated to its optimum PSI put the wheel back into the frame of the bike and tighten the skewer. Don't forget to reconnect your brakes before setting off again.

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