The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

Frog Bikes Expanding with New Factory in South Wales

   Words by Aaron Scott

   on 12/02/2016 15:28:59

Frog Bikes Expanding with New Factory in South Wales

Our friends over at Frog Bikes, the makers of lightweight children’s bicycles, is to onshore its bike production by setting up a brand new factory in South Wales – its first manufacturing facility in the UK. The new facility in Torfaen will lead to the creation of up to 50 new jobs and shift Frog Bikes’ supply chain into the UK for the first time, with the first Frog Bikes due to come off the new UK production line this summer.

The new operation will enable us to be more responsive to the market, have more control over quality, introduce innovations faster, reduce our environmental footprint, and create jobs to benefit the UK economy. There were times during 2015 when we couldn’t keep up with demand, and customers were left disappointed. We recognised that the time had come to re-shore our production model.

Jerry Lawson, Co-founder of Frog Bikes

Frog Bikes is the brainchild of husband and wife, Jerry and Shelley Lawson and when they started to teach their own children to cycle, they felt that most kids’ bikes in the market were heavy and poorly designed. Working in conjunction with the likes of Brunel University sports scientists and Team GB Olympic bike designer Dimitris Katsanis, Frog Bikes has continually evolved with the aim of being as comfortable and efficient as possible for young riders.  Frog Bikes was recently recognised as the Export Business of the Year at the Start-ups Awards in 2015, reflecting the ever expanding reach of Frog bikes.

Their latest expansion is thanks to £1.7 million in funding from HSBC and the Welsh Government, who are delighted to see Frog’s production line moving to the UK.

We are proud to have helped Frog move their production line into the UK, as this benefits the entire regional economy. Complemented by the additional funding from the Welsh Government, I have no doubt 2016 will see the business flourish to new heights.

Arjan Van Den Berkmortel, Regional Head of Business Banking for HSBC

I am delighted to welcome Frog Bikes to Wales and pleased support from the Welsh Government helped secure this project for Wales where it will create a significant number of jobs in Torfaen.

Edwina Hart, Welsh Government Economy Minister

Frog Bikes 2016

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