The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

Rutland Cycling wins Family Business Award

   Words by Aaron Scott

   on 01/12/2015 14:27:00

Rutland Cycling wins Family Business Award

Local family business Rutland Cycling, has won the Retail Excellence award at the Family Business Awards. The Rutland-based cycle shop, who this year opened its fifth shop at Peterborough, was announced winner of the headline award at a prestigious black tie ceremony and dinner at Leicester’s Athena in front of 300 guests from 44 finalists, independent judges and sponsors.

We’ve been recognised for all the hard work put in, in every part of the business, to deliver the highest standard of retail experience in our region. It’s also great to be recognised as a leader beyond the bike industry, across all retail sectors. These awards recognise the customer experience in-store and online, recent projects and future plans and aspirations. We’ve all done so much in these areas in the last 12 months – opening a new store, introducing new brands, launching click and collect, expanding our popular rides and events programme – we really deserve this! We’re incredibly proud of our people and the way they go the extra mile every single day to deliver ‘the Rutland Difference.’

David Middlemiss, Managing Director

All finalists had to present to, and be interviewed by, a panel of experienced business leaders, including directors of Speedo, Boots Opticians and PwC, in a truly independent process.

Rutland Cycling wins Family Business Award

Now led by the second generation of the Archer family, Rutland Cycling began life in 1981 as a simple cycle hire cabin on the shores of newly-created Rutland Water. The business now incorporates Britain’s biggest bike shop at Whitwell, a Giant brand store at Normanton, and three more cycle shops at Grafham Water, Fineshade Wood and Peterborough, as well as sister company the RockBlok. In addition to its retail stores, Rutland has also built a successful online presence through its website,

Now in their sixth year, the Family Business Awards are run by third generation family business The Wilson Organisation and are the Midlands’ only independent, not-for-profit initiative to recognise and celebrate the work, achievements, innovation, operations, growth and performance of family businesses.

The Retail Excellence award was an exceptionally hard-fought category, so Rutland should feel rightly proud of their achievement. They are highly worthy winners.

Charlotte Perkins, MD of The Wilson Organisation

Rutland Cycling Director Sally Middlemiss was also highly commended in the Director of the Year (under 40) award.

Rutland Cycling wins Family Business Award

The Family Business Awards Info

The Family Business Awards are organised by their founder and lead sponsor The Wilson Organisation, based in Nottingham, which provides innovative insurance and financial solutions to businesses and individuals both regionally and nationally. For more information, visit:, or Tel: 0115 942 0111.

For the complete list of finalists and profiles of the judges for 2015, visit Since their launch in 2010, the awards have raised in the region of £20,000 for charities supporting young people and enterprise.

Rutland Cycling wins Family Business Award

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