The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

How do E-Bikes work? At the heart of all e-bikes is a bicycle

How do E-Bikes work?

Display

Provides info on battery level, range, speed, distance, trip distance and assistance modes. More advanced e-bikes offer additional features, including fitness tracking and sat nav/GPS.

Battery

You charge an e-bike battery by plugging it in, just like a mobile phone. Recharge time is approx. 3 hours. Get tips to make your battery last longer.

Motor

With an e-bike, you are in control of the motor. It will adjust assistance according to how hard you pedal, to deliver just the right amount of power.

E-bikes are just bikes

At the heart of all e-bikes is a bicycle.

A bicycle with all the same components as any other: a normal bottom bracket, a normal pair of wheels, a normal headset, normal everything ...

This is good news, as it means they can be maintained, repaired or upgraded by any qualified cycle mechanic.

It also makes it much easier to choose your e-bike. Simply forget the motor for a minute and think about all the same things you'd consider when buying a normal bike: riding style, geometry, tyre tread, gears etc.

HOW TO CHOOSE YOUR E-BIKE

Ok, so there is one obvious difference...

Despite the similarities to normal bikes, with e-bikes there's one obvious difference and that is the electric motor. However, even this area is simpler than you might think. There are 2 main components to the 'e' element of e-bikes and they are the battery and the motor:

  • Battery - Simply dictates how far you can go. More expensive batteries will hold more charge and therefore carry you further.
  • Motor - Controls the torque. The more advanced the electric motor, the more torque it offers. The more torque you have, the more power you can get out of the bike.
  • Motors

    Motor Types

    Motors and batteries are predominantly supplied by Bosch, Shimano, Yamaha and Tranz-X.

    Bosch

    Bosch motors are available in three different models, all with 250W of power and delivering 50/60/75Nm of torque (remember, torque determines how much power you will get from the motor). Bosch batteries are 300-500W/h and all use Bosch's Intuvia display and controller.

    Yamaha

    Yamaha motors offer similar performance and configuration to Bosch units, with 70Nm of torque powering the cranks and an easy to use LCD controller.

    Shimano STePS

    Shimano, the world's leading cycle component manufacturer, produces the 'Steps' e-bike motor system, with 418W/h capacity.

    Tranz-X

    Selected Raleigh and Ebco bikes come with Tranz-X motors and batteries. These drive the front wheel with a 36V, 240W motor and offer great value for money.

    Crank vs. hub motors

    Motors and batteries are predominantly supplied by Bosch, Shimano, Yamaha and Tranz-X.

    Crank Motors

    Crank motors provide assistance for the pedals, which in turn move the wheels. They tend to offer power transfer in a better way, because your power is going into the cranks and adding power here can feel more 'natural' than having power coming directly from the wheels. Crank motors are more commonly found on higher-end electric bikes and often come with higher amounts of torque.

    Hub Motors

    Hub motors drive the wheel itself. They offer excellent value for money, but aren't often found on higher-end electric bikes.

    Electric Bike Batteries

    E-bike batteries are made from lithium-ion - the same material as is used to power electric cars. You recharge them by plugging them into an electrical socket, just like a mobile phone. You can leave the battery on the bike while it's plugged in to charge, or take it off and charge it away from the bike. Additional battery packs are available to purchase.