The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

The Workshop Repairs, servicing & bike care plans.

Contact our Workshops

Call us 0330 555 0080 (choose your store)

Visit us Find your nearest store

All of our Rutland Cycling stores have full workshops, equipped with the latest tooling and equipment. Our friendly workshop team are here to help, 7 days a week, whether it's a small repair, full service or custom build.

  • Full workshop at every store
  • We'll repair any brand of bike.
  • Open every day.
  • Repairs whilst you wait, from £6.
  • Full service from just £30.

Expert Technicians

Our workshop technicians are all Cytech-trained and know cycling inside out. This gives us the edge over your average bike shop, as we can offer you first-hand advice on any cycling-related issue. Not only can we service your bike professionally and quickly, but we also offer a variety of specialist options, including custom wheel building, custom frame and bike building, fork and shock servicing, and professional advice on set up and positioning.

Free courtesy bike

When you bring your bike to a Rutland store for a repair or service, if we can't carry out the work while you wait, we'll offer you a free courtesy bike until the work's done.

We regret that our courtesy bike service is not available at our Cambridge Station store.

Smart Bike Washer

Unlike other parts cleaning methods, which use nasty solvents, our Smart Bike Washers use a natural cleaning process called bioremediation to clean and degrease your whole bike, safely and effectively. Book your bike in for a Premium service and we'll use the Smart Bike Washer to get to work on your whole bike, until she's shining like new again. Think of it like treating your bike to a spa treatment for her birthday...doesn't she deserve it once a year?

Servicing Options

Safety Check £20

For peace of mind

Basic safety check to make sure the bike is road-worthy.

Essentially an MOT for your bike.

Standard Service £30

Parts fitted at an additional cost

Recommended every 3-12 months, depending on use.

Safety Check + Adjustments and Lubrication.

PDI level service on bike, which includes safety check, minor adjustments only and lubrication. Parts fitting and adjustments are extra.

Adjustments means anything other than a tweak of gear and brake adjustment. Fitting any parts, major adjustments beyond this and any cleaning are all extras. If we need to carry out any additional work during your service, we'll contact you before going ahead.

Premium Service £90

Parts fitting included

Recommended every 12-18 months, depending on use.

Our most comprehensive service has your bike covered down to the nitty-gritty details.

Full strip down to bare frame: clean frame & check for alignment & damage, clean & check threads; face frame & disc mounts**; disassemble, clean, inspect & re-assemble hubs**; remove, clean, re-grease, re-fit & check headset & bottom bracket and full set up of bike including gear and brake adjustments.

**where applicable

Bike Care Plan
£200 3 Year Plan

How Does it all work?

A comprehensive 3-Year service package, for complete peace of mind. Parts fitting and other adjustments extra. Bike Care Plan can only be used on cycles purchased from Rutland Cycling. Your Plan is non-refundable and non-transferable and is registered to you and one specific bike.

What's included?

3 Premium Services

Individually worth £270

In each Premium Service we will: fully strip down your bike to bare frame & check for alignment & damage, clean & check threads; face frame & deisc mounts*; disassemble, clean, inspect & re-assemble hubs*; remove, clean, regrease, re-fit & check headset & bottom bracket and fully set up your bike, including gear & brake adjustments.

*where applicable

Free Drop-In Service

Individually worth £20

For basic gear/brake adjustments.

Free Maintenance Class

Individually worth £5

Exclusive to Care Plan Members

Workshop Menu & Prices

Service packages from £30

We have a variety of service packages as listed above, with prices from £30 for a standard service and up to £200 for a Rutland Cycling care plan. Please call your local workshop for more information.

Prices stated are starting prices. Please call your local workshop for an exact quote.

Puncture Repair £6

New tube replacements start from £6. Please check with your local workshop as some wheels such as hub gears and electric bicycles can be more.

Accessories £6

We are able to fit a wide range of accessories and parts for your bicycle. Fitting prices start from £6 for basic items such as panniers and clip on mudguards and go up to £15 for a new handlebar or stem.

Wheels £6

We offer a wide range of wheel service options, starting with bearing adjustments at just £6 per wheel. We also offer wheel building, tubeless tyre fitting, hub servicing and more

Transmission £8

We offer a range of transmission services from gear alignment to fitting components. Our prices start from £8 for a chain fitting

Gears & Brakes £6

Gears and brakes are essential on your bicycle and it's important that you take care of them. We can set up your brakes from as little as £6 but we also offer bleeding services for disc brakes, pad changes, cable changes and more.

Bike Servicing

Bike Workshop

Why service your bike?

Regular servicing on any bike is vital to keep it running smoothly and efficiently. A poorly-kept bike will end up costing you more to repair, so it makes sense to keep your bike in good shape from day one. That's why we offer a free first service when you buy your new bike from us.

Thereafter, to keep things simple we have 3 levels of servicing: Safety check, Standard Service, Premium Service.

Free Courtesy Bike for all Bike Service Customers

Advanced booking only; not available from Cambridge Station.

Rutland Cycling is unique in being able to provide a FREE courtesy bike for all cyclists using our workshops for bike service. You don't want to miss a day's cycling while your bike is in the care of our expert technicians, and now you don't have to. Booked in advance, we offer current year models only on our courtesy fleet. Hybrid, mountain and road bikes from the best brands are all available.

Our courtesy bikes are new and maintained to the highest standards. However, if you'd like to take the opportunity to try something special, then you can also enjoy a top-end demo road or MTB at an incredible discount rate, only £5 per day, available only to workshop customers. Demo wheels, Garmin GPS units and lights are also available. So, while elsewhere your bike service means a break from life on two wheels, at Rutland Cycling it's the best time to get out even more!

To book a service, courtesy or demo bike, call your nearest workshop today - we're open 7 days a week.

We regret that our courtesy bike service is not available at our Cambridge Station store.

Free First Service

Like a car, your new bike has a bedding-in period - normally 3-6 weeks, depending on use. It is really important to get your bike fined tuned at this point, so it continues to run as smoothly as it should.

This is why we offer a free first service when you buy your new bike from Rutland Cycling. This applies to any ready to ride bike bought from us, in store or online however it does not cover any bike that requires self assembly and you must also bring the bike to one of our stores as we are unable to collect. You can book your service in advance at any of our stores.


Our workshops proudly offer the following accreditations:

  • Cytech
  • FOX Suspension Technical Servicing
  • DT Swiss (wheel building)
  • Hope Tech Shop
  • Mavic Service Centre
  • Shimano Premium Service Centre
  • Avid Service Centre

Cytech - what is it and why does it matter?

Cytech is the bicycle industry's recognised training and accreditation scheme for bicycle mechanics and retail staff. Cytech delivers training and promotion of technical skills to the bicycle trade and cyclists throughout the UK. It is a comprehensive scheme, covering everything from the basics of bicycle maintenance to complex bike builds and servicing of the newest and most technical products.

The Cytech scheme is owned by the industry and is recognised as the benchmark brand for accreditation of technical skills and quality businesses.

As a customer, when you take your bike into a bike shop that has been Cytech Accredited you can have:

  • Peace of mind that your existing bike is in safe hands
  • Confidence that your new bike has been properly set up to manufacturer's guidelines and British Standards
  • Ongoing technical support to ensure your bike runs smoothly