The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

Customer Rewards

You Are Not Logged In To Your Rutland Cycling Customer Account

Please Log In to your Rutland Cycling Customer Account to see your Customer Reward Points Balance.

Log In

How Can I save?

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

How do I join?

  • I'm a new customer
    • Simply create a new customer account on our website through our Log-in page. Your Customer Rewards account will be automatically activated and you'll get a confirmation email as soon as you have some points. You'll earn points on products you buy from this point forward and can spend them straight away.

  • I shop with you online
    • Your Customer Rewards account will activate the next time you make a purchase with us. You will receive a confirmation email to tell you how many points you have.

  • I Shop with you in-store
    • If you've given us your details (including your email address) in store in the past your Customer Rewards account will be active and you can link it to a new account on our website. This means you can spend your points both online and in store.

      Go to our log-in page and create a new account using the same email address that you gave to us in store. You will then be given the option to 'link accounts'. To do this you'll need to use the password you use at This was sent to you in your first Customer Rewards email. Once linked your points balance will show at the top of the page every time you log in.

      When you sign up you'll receive a confirmation email, this will let you know how many points you have and give you access to

    So what do I do now?

    Part 1 - Your Customer Account on Rutland Cycling

    1. Login with your details for Rutland Cycling.
    2. Spend your points
    3. View order history
    4. Manage your Rutland Cycling contact and login details

    Part 2 - Your Customer Rewards Account on

    1. Login with the details we email you when you create your customer rewards account.
    2. Check your points balance
    3. View your spending history
    4. Manage your contact and login details/

    Help me! I'm stuck!

    Don't worry. If you aren't sure on something and need a hand, feel free to call us on 0330 555 0080 or email and we will endeavour to resolve any issue you have.

    Please note: Your Customer Reward Points will expire after 12 months of your purchase.