Delivery
Free, tracked UK delivery on orders over £10.
We offer free, tracked UK delivery on orders over £10, with delivery starting from £1.99 for orders below this value. There are surcharges for international deliveries, off-shore deliveries and some areas of the UK. We also have a selection of premium shipping options available including timed slots, Saturday delivery and DPD Pick-up.
All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals. Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered.
Delivered, securely. Once your bike has been prepared by our mechanics, we will package it carefully in one of our custom-made bike boxes, ensuring your bicycle is safe and secure as it makes its way to your front door.
Returns
We offer a 90 day returns period for all items. Items must be returned unused and in their original packaging. Postage labels and collection services are available at a small cost for all items - including bicycles. Please read our full returns T&C's before returning items.
Click & Collect
Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.
Don't live near our stores? Use our DPD Pick-up service to collect your package from a location near you.