Delivery
Free, tracked UK delivery on orders over £10.
We offer free, tracked UK delivery on orders over £10, with delivery starting from £1.99 for orders below this value. There are surcharges for international deliveries, off-shore deliveries and some areas of the UK. We also have a selection of premium shipping options available including timed slots, Saturday delivery and Collect+.
All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals. Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered.
Returns
We offer a 90 day returns period for all items. Items must be returned unused and in their original packaging. Postage labels and collection services are available at a small cost for all items - including bicycles. Please read our full returns T&C's before returning items.
Click & Collect
Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.
Don't live near our stores? Use our Collect+ service to collect your package from a location near you.