To improve your shopping experience today and in the future, this site uses cookies.
I Accept Cookies
Close results

Popular searches for:

Popular content for:

Popular Products scroll for more

See all results     Previous Next  
All Bikes Hand Checked & Assembled Before Shipping Free tracked delivery 90 day Returns 30-Day Test Ride Option Customer Care: 0330 555 0080 0% Finance

Free, tracked UK delivery on orders over £10

We offer free, tracked UK delivery on orders over £10, with delivery starting from £1.99 for orders below this value. We also have a selection of premium shipping options available including timed slots, Saturday delivery and DPD Pick-up

All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals.

Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered.

View all Delivery Options

90-Day UK Returns for all items

We want you to be 100% satisfied with your shopping experience at Rutland Cycling, so we offer a 90-day exchange or refund on any unused item (within the UK).

We've chosen to offer products at the very lowest prices, rather than provide a free returns service. If you do need to return an item, we provide printable postage labels and collection services at a small cost for all items - including bicycles.

See our full Returns policy.

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

Finance your purchase

Get a confidential decision online in seconds.

At Rutland Cycling, we offer Finance on orders over £250, with 0% finance up to 36 months available on selected bikes, including some sale bikes. Visit the product page to see which finance products are available.

You can apply for Finance online or in store. To apply online, add your selected items to your basket, then checkout as normal. Select Finance as your payment method, fill in the application form, then complete your order.

See our Finance page for more information.

Stores and Service Update

We have some changes to our store and online services,
We have also changed our phone hours to 10am-4pm to assist our teams with responding to all customers.

Read more >

Back to Blog  

A message from Rutland Cycling about Coronavirus

   Words by David Hicks

   on 06/07/2020 10:15:00

whitwell

Last updated: 06/07/2020

We wanted to let you know what Rutland Cycling is doing to try to keep everyone safe, during this challenging time for our communities and the wider world.

Our first priority is the health and safety of our team, our customers and your families and friends.

At present, our website remains open to deliver everything you need to keep on riding – indeed, enjoying and relaxing in the outdoors, while following the government’s social distancing guidelines, is something that we are working hard to facilitate. We have a comprehensive set of safeguarding guidelines for our warehouse team and the necessary precautionary measures to back this up. Again, we would like to thank our team members who have chosen to support this.

Our despatch teams are doing an amazing job, responding brilliantly to the challenges of recent days. We are working hard to get all orders out as quickly as possible, while taking extra precautions with those teams who are despatching, to help protect them while they do so. Your order may therefore be delayed beyond the estimated delivery date. However, please rest assured that we are still shipping, and we are working through all orders as quickly as possible. In order to assist our customer service teams during this challenging time and ensure that we respond to all customer queries in a timely manner, we have temporarily changed our customer service phone hours to 10:00-16:00 (Mon-Fri). Our teams are working hard to respond to all queries, however we please ask that you only contact us if absolutely necessary.

COVID-19 – Store information updated 30/06/20

Is my local Rutland Cycling store open?

The following stores are open. Please note that our normal store ranges may not be in place due to high demand so please call ahead of your visit.

  • Peterborough
  • Cambridge, Barnwell Road (Electric Bike Centre)
  • Cambridge, Grand Arcade
  • Cambridge, Railway Station
  • Giant Store Cambridge
  • Giant Store Rutland
  • Grafham
  • Histon
  • Leicester
  • Milton Keynes
  • Nottingham
  • Pitsford - from 13th July
  • Whitwell

We are limiting numbers in store to a 1:1 ratio with our staff so, if you can, contact the store ahead of your visit in order that we can best service your needs.

store-procedures-050620

What procedures will I find when I arrive at the store?

Please note we are limiting the number of customers in store at any one time and this varies by store size.

  • If you can, contact the store team in advance to arrange your visit.
  • We are limiting numbers in store to a 1:1 ratio with our staff.
  • Once inside please maintain at least a 2m distance between other people.
  • Stay within the marked customer area within the store.
  • Please use the hand sanitiser provided when entering the store.
  • We will ask you to pay by card or contactless payment.

Cycle Hire

Cycle hire is available at selected sites. To ensure the safety of our customers and staff the procedures below will be in place, and we please ask that you adhere to current government guidance when hiring a bicycle.

  • We are now able to offer the facility for you to arrive and hire on the day, but there may be limited availability so we do advise you book online - we will have your bikes ready for you on arrival so you get on your bike faster!
  • All bikes will be disinfected and quarantined after use.
  • Social distancing guidelines must be adhered to at all times.
  • All terms and conditions will apply, as per the online booking confirmation.

Cycle hire is currently available at the following locations:

Summary

  • Our normal store ranges may not be in place due to high demand so please call ahead of your visit.
  • We are currently unable to provide Bike Fit until further notice.

We’d like to thank again our store teams for helping keep you all on your bike if you need it at this time. Keep observing the guidelines when it comes to cycling responsibly and stay safe.

We will of course keep you informed if the situation changes. We are committed as a Company to supporting our team and our customers over the coming days and weeks, as we all rise to the challenges ahead of us. In the meantime, please look after yourselves and your families and remember that cycling is a great way to lift the spirits.

We wish you and your families all the very best.

covid-update-30JUN


Find your nearest Rutland Cycling store

Share this Article

Search Articles

Recommended for you

4.7

1500+ reviews

8.4

2000+ reviews

4.9

7000+ reviews

Certificate of Excellence

Leave us a Review
Review us

2019 BikeBiz Finalist

Family Business 2018 winner

East Mids Finance Team of the Year

1000 companies to inspire Britain 2019