Last updated: 27/03/2020
We wanted to let you know what Rutland Cycling is doing to try to keep everyone safe, during this challenging time for our communities and the wider world.
Our first priority is the health and safety of our team, our customers and your families and friends.
As a business we have taken every measure we can to ensure we keep each other safe and healthy, rigorously following all guidelines from Public Health England over the past few weeks. This includes the temporary closure of all stores from 25/03/2020. However, from 26/03/2020, we are endeavouring to re-open our Peterborough and Cambridge Station stores, to provide a limited service to customers. We want to make clear that this is aimed at people who need a bicycle for essential travel for the greater common good. Some folks out there will need a chain fixing, or a set of lights, so they can travel to and from their place of essential work. As such, we will operate a non-customer facing workshop and provision of cycling essentials. In delivering this limited but vital service to our customers, appropriate precautionary measures are being put in place to protect staff, including restricting the number of customers in the store and card payment only (no cash). While we continue to charge for our parts, we will provide our labour for free to NHS workers. We would like to take this opportunity to thank those team members who have voluntarily decided to support this initiative.
For existing store orders, please call our Peterborough or Cambridge Station store for assistance and we will endeavour to get your order to you.
At present, our website remains open to deliver everything you need to keep on riding – indeed, enjoying and relaxing in the outdoors, while following the government’s social distancing guidelines, is something that we are working hard to facilitate. We have a comprehensive set of safeguarding guidelines for our warehouse team and the necessary precautionary measures to back this up. Again, we would like to thank our team members who have chosen to support this.
We will of course keep you informed if the situation changes. We are committed as a Company to supporting our team and our customers over the coming days and weeks, as we all rise to the challenges ahead of us. In the meantime, please look after yourselves and your families and remember that cycling is a great way to lift the spirits.
We wish you and your families all the very best.
Find your nearest Rutland Cycling store