Last updated: 07/01/2021
We are pleased to confirm that Rutland Cycling will remain open for customers to use our Click and Collect and Workshop services and to make specific purchases in store. Selected stores, however, will be temporarily closed. We are currently not open for normal browsing, so please call the store ahead of your visit in order that we can best service your needs. Find a store >
Riding a bike has vast benefits for both our physical and mental health - as well as significant benefits for our environment over private vehicle use - and we’re delighted to be able to support those that choose to hop on a bicycle whether it be for leisure, exercise, or essential travel.
We will continue to operate as usual via both our website and our sales team to assist our customers, while continuing to support our customers and colleagues with a comprehensive set of safeguarding guidelines.
- Most of our stores and workshops will remain open during the current restrictions offering workshop services and Click & Collect. Specific purchases can be made in-store but we are unable to offer normal browsing, so please contact the store ahead of your visit so that we can best service your needs. Click here to find your nearest store.
- Selected stores will be temporarily closed from Monday 11th January 2021 until further notice.
- Free Click & Collect is available for all orders placed online.
- All online orders will be fulfilled and delivered as usual, including our Premium Delivery service.
- Our Sales team is available to provide expert advice, 7 days a week, via telephone, email or Live Chat. Click here to get in touch.
Temporary store closures
Selected Rutland Cycling stores will be temporarily closed from Monday 11th January 2021, until futher notice. We will continue to support our customers and local communities through the remainder of our store network, through our website, and through our Sales and Customer Service teams, should you require any advice or assistance.
The following stores will be temporarily closed from Monday 11th January, until further notice:
We apologise for any inconvenience, and look forward to welcoming you back to our stores in due course.
What procedures will I find when I arrive at a store?
In line with public health guidelines, some procedures are in place in our stores for the safety of both our customers and colleagues. We thank you for your cooperation and patience.
- In line with Government guidance, please wear a face covering in stores.
- We will be operating a 1:1 ratio of customers to staff in-store.
- Once inside please maintain at least a 2m distance between other people.
- Please use the hand sanitiser provided when entering the store.
- Payments must be made with card, or via contactless.
Cycle Hire & Bike Fit
Unfortunately, cycle hire and bike fit services will not be available at any of our sites at the current time.
Summary
- Our stores and workshops will remain open, offering servicing, Click & Collect, and specific sales. We are currently not open for normal browsing, so please call your local store agead of your visit. Click here to find your nearest store.
- Free Click & Collect is available for all orders placed online.
- All online orders will be fulfilled and delivered as usual, including our Premium Delivery service.
- Our Sales team is available to provide expert advice, 7 days a week, via telephone, email or Live Chat. Click here to get in touch.
- Cycle hire and Bike Fit are currently unavailable.
We’d like to thank again our store teams for helping keep you all on your bike if you need it at this time. Keep observing the guidelines when it comes to cycling responsibly and stay safe.
We will of course keep you informed if the situation changes. We are committed as a Company to supporting our team and our customers over the coming days and weeks, as we all rise to the challenges ahead of us. In the meantime, please look after yourselves and your families and remember that cycling is a great way to lift the spirits.
We wish you and your families all the very best.
Find your nearest Rutland Cycling store