The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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A perfect family day out at Rutland Water

   Words by Aaron Scott

   on 29/08/2013 17:39:00


Rutland Water is truly a stunningly beautiful lake to cycle around. I should know by now, having ridden round more times than I can remember in the 30 years I’ve lived on the shores of such an amazing venue. Miles of waterside tracks that are traffic free for relaxed cycling, lots of refreshment stops (yummy!), fantastic scenery and endless warm and sunny Spring days!

Living in Empingham on the shores of Rutland Water and working at the bike shops, it’s easy to forget how lucky you are, but this weekend I was reminded of all that makes Rutland Water one of Britain’s best days out, a perfect day out for cyclists of all ages and abilities.


Happy Families

With record-breaking Spring weather we were asked by visiting Aunties, Uncles, nephews and nieces, plus grannies en masse if we could hire bikes from our cycle centre at Whitwell, as nobody wanted to be inside on such a lovely day. Also it gave me a chance to show off the new hire fleet for 2012, as we have more light weight bikes than ever before.

We hire helmets for adults and children

We were greeted with cheery smiles (they do that for everyone I’m promised!) and fortunately there were still hire bikes available to take straight away. We were offered the chance to come back after lunch, but we all worried the tea and cake would slow us down, plus we were too excited to wait any longer.

Having such a mixed family group we took things easy and the younger children were happy to ride on tagalongs behind us and you could really feel the difference when they pedalled...and of course when they didn’t! We stopped at every car park for refuelling with ice-creams, cakes and plenty of water, justifying them easily through all the calories we were burning off.

Our plan had been to go out for just two hours, but we ended up hiring bikes all day and rode the whole 17 miles, which with the family we have is no mean feat. One of my nephews had only learned to ride in February and a month later rode all the way round Rutland Water, fully deserving his badge and certificate, especially as he beat me in the sprint finish! He’s proudly wearing his “I’ve Cycled Round Rutland Water” badge at school all week he told us, so I think I’ve gained another cycling convert there!

A Timely Reminder

As I’m always reminded when we have visitors, our family are so fortunate to live near such an outstanding leisure venue as Rutland Water and it takes events like yesterday’s ride to remind us of that fact. So far it’s definitely working because we’re out riding again after work tonight and my sister-in-law has called saying she’d had so much fun she’d like to buy a new lighter bike just like our hire bikes now!

Offroad Trails Next!

My nephews have asked for our next challenge to be a visit to our trail centre in Fineshade Wood to have a go on some of the “really cool” full suspension mountain bikes I was telling them about. Now the bikes are “cool”, but I think I’ll get some practice before they arrive, or I’ll be left behind on this ride too!

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