The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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Bespoked - The UK Handmade Bicycle Show

   Words by Aaron Scott

   on 20/04/2015 10:37:00

UK Handmade Bicycle Show Event

This weekend I decided to make the long journey down to Bristol to visit the bespoked handmade bicycle show. I haven’t attended this show for a number of years, and decided that it was time to go again. But what makes this show worth the 300 mile round trip? There are certainly no big-name brands, no pro-rider guest speakers and if I’m being totally honest the catering facilities leave a lot to be desired.

However this show does offer something that no other show does – which is some truly unique bicycles.

I have always viewed my bicycles as objects of desire more than objects of function. I love bicycles that make me fall in love, bicycles that blend form with function to the point where you can’t decide if you want to ride it or hang it on your wall.

Bespoke Handmade Bikes

So that's exactly why I like to visit the bespoke bike show. The bikes and the brands that are on show aren’t likely to appear in the next Tour de France, and you’re probably not going to see them lining the walls of every local bike shop in the country. Instead, each bike is a rare one-off; handmade and custom built to order for each customer.

There are a lot of interesting innovations at the show, including wooden bikes, folding racing bikes with rear suspension and much more. But for me, the highlights of the show are always the custom bike builders. These are the companies who – rather than attempting to re-invent the wheel – are simply offering something beautiful and unique. Handmade steel frames, custom built to order and each finished off with a custom paint job.

Bespoke Handmade Bike Frames

These steel frames won’t be as light as most carbon frames, and they won’t be branded with names that will get you recognition from your peers. They are also not cheap, with many custom bicycles costing £2000+ for the frame alone and lead times of up to 1 year for completion.

Despite this, each year I leave the show thinking about all the things I can do to my own bikes to make them more unique. I don’t know if I’ll ever go down the bespoke route, but in the mean time I continue to upgrade and modify all of my bikes to make them as unique and personal as I can.

Bespoke Handmade Bike Parts

In summary, this show is one of two things: on the one hand it’s a collection of companies selling custom-built bicycles to customers who want something a little different to ride on the weekends. On the other hand however the show is an art gallery, a collection of beautiful pieces that you want to hang above your mantle piece and stare at every day.

Bristol Bespoke Handmade Bike Show

By James Chester, Customer Service Manager

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