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All Bikes Hand Checked & Assembled Before Shipping Free tracked delivery 90 day Returns 30-Day Test Ride Option Customer Care: 0330 555 0080 0% Finance

Free, tracked UK delivery on orders over £10

We offer free, tracked UK delivery on orders over £10, with delivery starting from £1.99 for orders below this value. We also have a selection of premium shipping options available including timed slots, Saturday delivery and DPD Pick-up

All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals.

Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered.

View all Delivery Options

90-Day UK Returns for all items

We want you to be 100% satisfied with your shopping experience at Rutland Cycling, so we offer a 90-day exchange or refund on any unused item (within the UK).

We've chosen to offer products at the very lowest prices, rather than provide a free returns service. If you do need to return an item, we provide printable postage labels and collection services at a small cost for all items - including bicycles.

See our full Returns policy.

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

Finance your purchase

Get a confidential decision online in seconds.

At Rutland Cycling, we offer Finance on orders over £250, with 0% finance up to 36 months available on selected bikes, including some sale bikes. Visit the product page to see which finance products are available.

You can apply for Finance online or in store. To apply online, add your selected items to your basket, then checkout as normal. Select Finance as your payment method, fill in the application form, then complete your order.

See our Finance page for more information.

NEW Premium Bike Delivery Service

The quickest way to get your bike!
Express delivery in a personalised delivery slot to suit you, your bike will come fully built and 100% ready to ride, with any accessories you've ordered fitted too.
Only £99.99 or FREE on bikes over £5,000

Find out more >

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Careers at Rutland Cycling

   Words by Aaron Scott

   on 27/08/2020 16:54:00

Careers at Rutland Cycling

Rutland Cycling is one of the UK's leading independent cycle retailers. We're much more than your average bike shop, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.

We currently operate a number of stores in the heart of England: two at Rutland Water (Whitwell and Giant Rutland at Normanton), one at Grafham Water, one at Peterborough, five stores in Cambridge, one at Pitsford Water in Northamptonshire, and our new Specialized Concept Store in Nottingham. We also operate a thriving e-commerce business. Our head office, warehouse, and distribution centre are based in Manton, Rutland.

What's good about working for us…

We are keen to reward our staff for the passion and enthusiasm they put into what they do.

  • We offer 28 days holiday (including Bank Holidays) plus up to 5 extra days to recognise loyal service
  • We offer a company pension scheme where we’ll match your contributions (subject to eligibility criteria)
  • We offer a ride to work scheme
  • We offer childcare vouchers
  • We offer generous discounts on all our products, as well as free bike hire at our destination stores such as Rutland Water and Grafham water
  • Quarterly financial awards recognising those staff who have shown outstanding performance in relation to our GREAT customer service standards, whether they be based in one of our retail stores or at our Manton Head Office

How we will support you

Our Stores based and Head Office staff are supported by:

  • Half yearly appraisals and a personal development plan review
  • Development days
  • Bespoke training for specialist roles
  • Opportunities to get involved in business-wide projects
  • Opportunities for promotion in an expanding company that recently received the award of Best Family Business for Retail Excellence

Our developmental goal

People are at the heart of our business, so we want to give them the best development opportunities in the UK cycling industry. We provide specialist Cytech training for our Workshop teams, in-depth product knowledge courses for our Sales staff as well as enhancing our Manager’s leadership skills through our Coaching & Leadership programme.

Find out more about Rutland Cycling >

Current Vacancies

We are currently recruiting to a number of positions across our store and Head Office teams:

Send us your CV

If you feel you have the skills and attitude to further improve our award-winning team, please send us your CV:

Please find our job applicant privacy policy here.


Sales Advisor, Barnwell and Nottingham

You will need to be a strong team player, with a real commitment to providing the best customer service. Possessing excellent communication skills and a passion for cycling, you will have a sound track record having already established yourself in a front line sales role, ideally within the leisure industry.

Key Skills

  • Sound sales skills
  • Excellent customer service skills
  • Numerate and literate
  • Effective communication skills
  • IT skills to operate stores systems
  • Qualities

  • Effective team worker
  • Motivated, enthusiastic & outgoing
  • Able to remain calm under pressure
  • Flexible working approach
  • Cycling experience and interest
  • This role involves working weekends, bank holidays and school holidays during peak trading periods and provides the ideal opportunity to build your career with an expanding Company that recently won the award of Best Family Business for Retail Excellence.

    Interested in applying? If so, please send your CV, together with a supporting statement, to recruitment@rutlandcycling.com


    Workshop Manager, Histon & Nottingham

    We are currently recruiting to this key role, where we offer customers a first class service. Integral to this is the workshop service that includes qualified mechanics, exceptional servicing, and a fast turnaround time.

    As to the qualities we are looking for from the successful candidate, you will already be working in the cycle industry and have a sound technical knowledge of bikes. You will also be able to demonstrate an ability to lead by example a high level workshop service, including the sale of associated parts and accessories to a wide variety of cyclists. This will be combined with a flexible and proactive approach to resolving customer needs.

    Interested in applying? If so, please send your CV, together with a supporting statement, to recruitment@rutlandcycling.com


    Workshop Technician, Grafham, Cambridge Station, Manton & Milton Keynes

    Key to achieving our goal of becoming Britain’s best cycling destination, inspiring more people to own and ride a bike, is the after sales support delivered to our customers by qualified technicians on our full range of bikes from entry level to high end specifications.

    Ideally Cytech qualified, your technical knowledge will be matched by your ability to be a flexible team player who is able to deliver a first class technical service to our customers through high standards and the efficient turnaround of maintenance and repairs work. You will also be called upon to sell parts and accessories at the workshop counter utilising your sales skills.

    Interested in applying? If so, please send your CV, together with a supporting statement, to recruitment@rutlandcycling.com


    Email & CRM Marketing Manager, Burrough Court

    Competetive Salary (DOE), flexible working available

    An exciting opportunity to join a growing marketing team at one of the UKs biggest bicycle retailers, this role will take ownership for our email communication, database management, and customer segmentation to deliver creative campaigns which engage our customers, grow our audience, and increase customer lifetime value.

    Placing customers at the centre of what we do, this role will analyse data to develop a deeper understanding of our core customers and deliver high quality, optimised communications to drive engagement, lifetime value, and customer loyalty. Working with the wider Marketing team, as well as Commercial and Store teams, the successful candidate will be responsible for developing our customer database and personalizing experiences to build long term fans of the brand.

    Key responsibilities

  • Create, design and manage email newsletter calendar for distribution to our customer database in line with the marketing and trading calendars, to ensure contact is relevant, targeted and engaging.
  • Drive & manage customer database subscriptions to engage long term fans of the brand
  • Ensure email content, design and delivery are continuously optimised for customer engagement and activation
  • Optimise email marketing strategy to drive significant uplift in customer lifecycle value, retention and brand engagement
  • Create relevant customer segmentation groups, design and manage the contact strategy
  • Analyse and report on insights, defining actions to report back to the wider business
  • Support multi-channel customer engagement
  • Management and development of engagement across customer reviews and loyalty schemes
  • Ensure GDPR compliance for our consumer database via data capture, storage, enrichment, and segmentation.

  • Key skills & attributes

  • Educated to degree level or equivalent
  • Experience in a similar role in a commercial environment
  • Excellent knowledge of email marketing techniques and best practice, including A/B and MV testing
  • Experience with data management and list building / segmentation
  • Excellent written and communication skills with a creative eye to build engaging and informative campaigns.
  • Strong analytical skills with high attention to detail and an ability to identify trends and insights from datasets
  • Strong interpersonal skills when dealing with colleagues from teams across the business
  • A focused understanding of our customers
  • A keen interest in cycling will be a strong advantage
  • Interested in applying? If so, please send your CV, together with a supporting statement, to recruitment@rutlandcycling.com

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