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All Bikes Hand Checked & Assembled Before Shipping Free tracked delivery 90 day Returns 30-Day Test Ride Option Customer Care: 0330 555 0080 0% Finance

Free, tracked UK delivery on orders over £10

We offer free, tracked UK delivery on orders over £10, with delivery starting from £1.99 for orders below this value. We also have a selection of premium shipping options available including timed slots, Saturday delivery and DPD Pick-up

All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals.

Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered.

View all Delivery Options

90-Day UK Returns for all items

We want you to be 100% satisfied with your shopping experience at Rutland Cycling, so we offer a 90-day exchange or refund on any unused item (within the UK).

We've chosen to offer products at the very lowest prices, rather than provide a free returns service. If you do need to return an item, we provide printable postage labels and collection services at a small cost for all items - including bicycles.

See our full Returns policy.

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

Finance your purchase

Get a confidential decision online in seconds.

At Rutland Cycling, we offer Finance on orders over £250, with 0% finance up to 36 months available on selected bikes, including some sale bikes. Visit the product page to see which finance products are available.

You can apply for Finance online or in store. To apply online, add your selected items to your basket, then checkout as normal. Select Finance as your payment method, fill in the application form, then complete your order.

See our Finance page for more information.

  • Back to Blog  

    Careers at Rutland Cycling

       Words by Aaron Scott

       on 05/12/2018 16:49:00

    Careers at Rutland Cycling

    Rutland Cycling is one of the UK's leading independent cycle retailers. We're much more than your average bike shop, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.

    We currently operate a number of stores in the heart of England: two at Rutland Water (Whitwell and Giant Rutland at Normanton), one at Grafham Water, one at Peterborough, five stores in Cambridge, one at Pitsford Water in Northamptonshire, and our new Specialized Concept Store in Nottingham. We also operate a thriving e-commerce business. Our head office, warehouse, and distribution centre are based in Manton, Rutland.

    What's good about working for us...

    We are keen to reward our staff for the passion and enthusiasm they put into what they do.

    • We offer 28 days holiday (including Bank Holidays) plus up to 5 extra days to recognise loyal service
    • We offer a company pension scheme where we’ll match your contributions (subject to eligibility criteria)
    • We offer a ride to work scheme
    • We offer childcare vouchers
    • We offer generous discounts on all our products, as well as free bike hire at our destination stores such as Rutland Water and Grafham water
    • Quarterly financial awards recognising those staff who have shown outstanding performance in relation to our GREAT customer service standards, whether they be based in one of our retail stores or at our Manton Head Office

    How we will support you

    Our Stores based and Head Office staff are supported by:

    • Half yearly appraisals and a personal development plan review
    • Development days
    • Bespoke training for specialist roles
    • Opportunities to get involved in business-wide projects
    • Opportunities for promotion in an expanding company that recently received the award of Best Family Business for Retail Excellence

    Our developmental goal

    People are at the heart of our business, so we want to give them the best development opportunities in the UK cycling industry. We provide specialist Cytech training for our Workshop teams, in-depth product knowledge courses for our Sales staff as well as enhancing our Manager’s leadership skills through our Coaching & Leadership programme.

    Find out more about Rutland Cycling >

    Current Vacancies

    We are currently recruiting to a number of positions across our store and Head Office teams:

    Send us your CV

    If you feel you have the skills and attitude to further improve our award-winning team, please send us your CV:


    Sales, Management and Workshop roles - New Rutland Cycling store, Milton Keynes

    Do you relish the opportunity of a role in the UK’s largest specialist cycle store? If so, our spectacular brand-new store in central Milton Keynes could be the next key milestone on your CV! Covering an area of some 14,000 square feet, the store showcases all the leading brands in cycling, including an industry-leading electric bike department, and will be our biggest retail outlet to date. With a unique commitment to store and online growth, this is your chance to be part of a team driven to inspire more people to own and ride a bike.

    As such, we are looking to recruit a full new team with positions available for Store and Deputy Store Managers, Sales Advisors and Workshop Technicians. To meet these challenging and exciting opportunities, we are looking for highly self-motivated individuals with a proven retail track record, along with a real passion for cycling. Excellent leadership and motivational skills, as well as lots of drive and energy, are key attributes to making your mark in a company that is establishing itself as an employer of choice in the cycling industry.

    In return we can offer competitive salaries and benefits packages (including assistance with relocation), a brand-new and well-equipped store environment, our in-house leadership and management training programme, as well as the opportunity to continue to develop yourself in a thriving and forward-looking company that is committed to growth.

    If you would like to forge a career in a Company that has just won the 2018 Family Business Award for Retail Excellence, we would love to hear from you. To apply, simply send us your CV with a supporting statement to hr@rutlandcycling.com (01572 737624 ext.136).


    Sales & Workshop Roles - New Rutland Cycling store at Fosse Park, Leicester

    Do you relish the opportunity of a role in one of the UK’s largest specialist cycle stores? If so, our spectacular brand-new store located at Fosse Park in Leicester could be the next key milestone on your CV! Covering an area of some 10,000 square feet, the store showcases all the leading brands in cycling, including an industry-leading electric bike department. With a unique commitment to store and online growth, this is your chance to be part of a team driven to inspire more people to own and ride a bike.

    Having already appointed to the key store managerial roles, we are now looking to bring on board Sales Advisors and Workshop Technicians in order to complete the new store team. To meet these challenging and exciting opportunities, we are looking for highly self-motivated individuals with a proven retail track record, along with a real passion for cycling. In addition, you will have lots of drive and energy in order to make your mark in a company that is establishing itself as an employer of choice in the cycling industry.

    In return we can offer competitive salaries and benefits packages, a brand-new and well-equipped store environment, as well as the opportunity to continue to develop yourself in a thriving and forward-looking company that is committed to growth.

    If you would like to forge a career in a Company that won the 2018 Family Business Award for Retail Excellence, we would love to hear from you. To apply, simply send us your CV with a supporting statement to hr@rutlandcycling.com


    Clothing Category Manager, Manton Head Office, Rutland

    Competitive salary + bonus + relocation assistance

    Driven to be the best? Passion for cycling? Clothing buying experience? This key role takes ownership of Clothing performance both online and in our growing store network. Here’s your opportunity to make your mark in a dynamic commercial team, within an award-winning, family-owned business enjoying rapid growth across all channels.

    We are looking for someone with a track record in identifying the latest trends in cycle clothing and acting on this to drive sales performance. Ideally with a sound track record in category management, you will be first in class when it comes to building strong relations with suppliers, as well as other key players across the business. With line-management responsibilities, and the opportunity to play an influential role in a progressive team, you will relish taking on a key position in an expanding organisation.

    If you think you have what it takes to fulfil this challenging role and would like to forge a career in a Company that is committed to its growth plans and has just won the Family Business Award for Retail Excellence, we would very much like to hear from you.

    Simply send us your CV, with a supporting statement, to hr@rutlandcycling.com.


    Customer Services Assistant

    Competitive salary

    Our goal is to become Britain’s best cycling destination, inspiring more people to own and ride a bike. To help us achieve this goal we are now recruiting to a key customer service role at our Head Office in Manton, near Oakham.

    Being the first point of contact by taking incoming calls and emails, you will be helping us to drive up customer satisfaction and retention by the first time resolution of enquiries, as well as proactively following up leads. This will involve maintaining excellent communications with colleagues across the business.

    Being a friendly and reliable team focused person, you will need to demonstrate a flexible approach, with a real commitment to quality and service. Having worked in a service orientated environment, with sales/customer service experience, you will be use to multi-tasking on a daily basis and remaining calm when dealing with conflicting priorities. Ideally, you will have a knowledge of bikes and an interest in cycling.

    This role provides the opportunity to make your mark in an expanding Company, who in 2018 received the Family Business Award for Retail Excellence.

    To apply, please send a CV and supporting statement to hr@rutlandcycling.com.


    Bike Mechanic, Giant Store Rutland Water

    Competitive basic salary + bonus

    Key to achieving our goal of becoming Britain’s best cycling destination, inspiring more people to own and ride a bike is the after sales support delivered to our customers by qualified mechanics on our full range of bikes from entry level to high end specifications.

    Ideally Cytech qualified (if not, we will provide the necessary training), your mechanical knowledge will be matched by your ability to be a flexible team player who is able to deliver a first class technical service to our customers through high standards and the efficient turnaround of maintenance and repairs work. You will also be called upon to sell parts and accessories at the workshop counter utilising your sales skills.

    Based at our modern, well equipped Giant concept store at Rutland Water, you will be able to enjoy the many benefits of working for a forward looking and expanding Company that recently won the ‘Family Business Award for Retail Excellence’.

    To apply, please send a CV and supporting statement to hr@rutlandcycling.com


    Merchandiser, Rutland based

    Based at our Manton Head Office just outside the county town of Oakham, you will be working alongside colleagues in our fast paced Commercial team. The role has responsibility for online merchandising of our full range of cycling related products, providing commercial input to shape the future development of the different product categories, and conducting various routine tasks to support the wider business KPIs of exceeding our sales and margin targets, while still achieving our stock targets.

    You will need to be enthusiastic and positive, commercially engaged, have strong IT skills and a great attention to detail with an aptitude to being analytical, as well as a challenging approach to continually seek out improvements. Whilst a keen interest in cycling would be a distinct advantage, more importantly you will have plenty of drive and energy to be able to make a real contribution to the growth of our business.

    To apply, please send a CV and supporting statement to hr@rutlandcycling.com.


    Seasonal Despatch Assistant (Part-time)

    (Competitive salary)

    Based at our Head Office in Manton, just outside the County town of Oakham, you will need to be a strong team player with a flexible approach to providing assistance primarily to our despatch team but also other warehousing activities:

    Key Skills:

    • Methodical with attention to detail
    • Excellent customer servcie skills
    • Effective communication skills

    Qualities:

    • Effective team worker
    • Motivated, enthusiastic and outgoing
    • Able to remain calm under pressure
    • Flexible working approach

    Whilst ideally you will have previous experience in a similar role, full training will be given in a forward looking and expanding Company, where delivering excellent service and quality cycling products with passion have been the cornerstones of our success so far. Working hours will fluctuate, with the emphasis being on meeting a greater work load during the first part of the week. We are looking for the successful applicant to start as soon as possible.

    Interested in applying? If so, please send your CV, together with a supporting statement, to hr@rutlandcycling.com


    Sales Advisor, Grand Arcade and Cambridge Station Stores.

    (Competitive salary + bonus)

    Based at one of the above locations, and involved in sales of all cycling related products, you will need to be a strong team player, with a real commitment to providing the best customer service. Possessing excellent communication skills and a passion for cycling, you will have a sound track record having already established yourself in a front line sales role, ideally within the leisure industry.

    Possessing excellent communication skills and a passion for cycling, you will have a sound track record having already established yourself in a front line sales role, ideally within the leisure industry.

    Key Skills

    • Sound Sale Skills
    • Excellent Customer Service Skills
    • Numerate and Literate
    • Effective Communication Skills
    • IT Skills to Operate Store's Systems

    Qualities

    • Effective Team Worker
    • Motivated, Enthusiastic, and Outgoing
    • Able to Remain Calm Under Pressure
    • Flexible Working Approach
    • Cycling Experience and Interest

    This role involves working weekends, bank holidays and school holidays during peak trading periods and provides the ideal opportunity to build your career with an expanding Company, where delivering excellent service and quality cycling products with passion have been the cornerstones of our success so far.

    Interested in applying? If so, please send your CV, together with a supporting statement, to hr@rutlandcycling.com (tel:01572 737624 ext.36).

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