The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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Rutland Cycling Charity Policy

   Words by Aaron Scott

   on 18/06/2015 11:31:00

Rutland Cycling Charity Policy

This year, we have partnered with the Sue Ryder Hospice in Peterborough as our primary charity partner. Sue Ryder has recently launched a brand new care facility at their Thorpe Hall location which will allow them to provide yet higher quality end of life care for their patients - a first for the area and a blueprint for the future of palliative care.

Throughout the course of this year, we will be working with Sue Ryder on a number of projects including the Tour of Cambridgeshire closed road event, volunteering days, rider sponsorship and more. We hope that by working closely and exclusively with the Sue Ryder charity, we will be able to make a real difference for them and for their patients.

Charity Rides and Sponsorship

As part of our work with Sue Ryder, we will be working closely with them to support their events and charity riders. If you’re looking at doing a sponsored charity ride in aid of Sue Ryder then please get in touch and we will see if there is any way that we can help you.

If you are attending a Sue Ryder sponsored charity event then unfortunately further sponsorship will not be possible. This is not only due to the scale of these events, but also because we will aim to support these events in ways other than individual rider sponsorship.

If however you’re looking at taking on an independent challenge to raise money for the Sue Ryder charity, then we will always consider your request for sponsorship. We can’t guarantee support for everyone, however where we can we will try to offer support in the form of sale or return goods, social exposure and help and advice.

If you would like to enquire about ride sponsorship, please send the details of your request to We do get a lot of these requests, and so we are unfortunately unable to help everyone, however we will endeavour to reply to all queries, no matter what the outcome.

Community Support

Although Sue Ryder is our primary charity partner this year, we have always been passionate about supporting our local community. For this reason, we will continue to work locally with schools, charities and communities to support their fund raising activities. Historically we have worked closely with Lincolnshire County Council and Transition Town Stamford to help improve road safety for schoolchildren in our community.

If you have a local community event and would like to enquire about sponsorship, then please send the relevant information over to We do get a lot of queries, and unfortunately we are not able to support everyone, however we will endeavour to reply to your query regardless of the outcome.

Got a question?

Send it to us on Facebook or Twitter, using the hashtag #askRC and we will answer your questions in our video Q&A.

Official Charity Partner Sue Ryder

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