The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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Christmas Bike Delivery

   Words by Mark

   on 19/11/2015 10:14:00

Christmas Bike Delivery

Buying a bike for a loved one this Christmas? We’ll help you hide it away until the big day! Order your bike today, and we’ll hold your order and deliver it on your chosen day, up to Monday 21st December. The gift of a bike for Christmas is one of the most special gifts you can ever receive and we've got a great range to choose from, with bikes for roadies, mountain bikers, commuters and of course, bikes for kids.

How it works

  1. Simply place your Christmas bike order online
  2. Add a note in the "special delivery instructions" on the review your order section of the checkout, with your desired delivery date
  3. We’ll contact you to confirm your delivery date
  4. Look forward to receiving your order

Make sure you add the text “Christmas delivery – xx/12/2015” to the Special Delivery Instructions section on the "Review Your Order" step of checkout, with the latest date on which you would like your bike delivered:


Christmas Bike Delivery

We will do our very best to ship your bicycle to arrive on the date you specify, but cannot be held responsible for delays or issues with the supplier/courier that are beyond our control. We will send you a tracking email when your item is shipped – please refer to this for confirmation of the delivery date. In order to guarantee delivery for Christmas we would recommend requesting delivery as early as possible. If for some reason you prematurely receive a tracking email, please let us know as soon as possible so that we can aim to have your parcel re-directed.

Gifts for Every Rider

For those who have the need for speed, take a look at our fantastic range of Christmas road bikes. Whether they’re a Tour junkie or just want to get from A to B with a little more pace (and a lot more style) then check out our top road bike gifts.

View Christmas Road Bikes

Whether you’re looking for a Christmas gift for someone who explores nature along woodland trails and streams, or hurtles down a mountainside at top speed, we have a range of mountain bike to prepare them for the best and the worst that the countryside has to offer.

View Christmas Mountain Bikes

Make this Christmas one to remember for your kids’ with the gift of a bike. Everyone remembers receiving their first bike for Christmas and we have the best range of children’s bikes available - get them started on a good quality machine and you’ll give them a gift for life.

View Christmas Kids' Bikes

Check out our Christmas selection of do-it-all hybrid bikes, they’re at home on roads rough or smooth, making them the top choice for urban commuters, whether they're heading into the office or doing the school run.

View Christmas Hybrid Bikes


When can you deliver my bike?

We can deliver any weekday up to and including Monday 21st December for free. We recommend choosing a delivery date no later than Friday 18th December to avoid disappointment. If you’d like delivery on a Saturday or Sunday, then please choose this option at the checkout, and supply us with a relevant delivery date.

What happens if we get a white Christmas this year?

If adverse weather is forecast and is likely to affect your bike arriving in time, we’ll contact you and give you the option to get your bike delivered earlier. Alternatively, if you have any concerns please contact our friendly customer service team who will be happy to help and give advice. Unfortunately, the weather is out of our control so we cannot always guarantee Christmas delivery should this happen.

Can you hold other items for Christmas delivery?

At the moment we’re only offering this service for bikes, as we’ve recognised that these are a difficult gift to hide! But, please feel free to add accessories or clothing alongside your bike; we will simply despatch these as soon as they are available.

Can I collect the bike from a store for Christmas?

Yes! Simply order your bike using our Click & Collect service – we recommend doing this sooner rather than later to avoid disappointment. Our store staff will then contact you to confirm a collection date. We usually hold a Click & Collect order for 10 days, so if you would like us to hold your order for longer then please add a note to the Special Delivery Instructions (as above), so we don’t cancel your order prematurely.

View Our Christmas Shop

Got a question?

Send it to us on Facebook or Twitter, using the hashtag #askRC and we will answer your questions in our video Q&A.

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