The Rutland Difference Free Delivery over £10 Easy Returns 30-Day Test Ride 0% Finance

Free, tracked UK delivery on orders over £10

We offer free, tracked UK delivery on orders over £10, with delivery starting from £1.99 for orders below this value. We also have a selection of premium shipping options available including timed slots, Saturday delivery and Collect+

All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals.

Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered.

View all Delivery Options

90-Day UK Returns for all items

We want you to be 100% satisfied with your shopping experience at Rutland Cycling, so we offer a 90-day exchange or refund on any unused item (within the UK).

We've chosen to offer products at the very lowest prices, rather than provide a free returns service. If you do need to return an item, we provide printable postage labels and collection services at a small cost for all items - including bicycles.

See our full Returns policy.

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

Finance your purchase

Get a confidential decision online in seconds.

At Rutland Cycling, we offer Finance on orders over £389, with 0% finance up to 24 months available on selected bikes, including some sale bikes. Visit the product page to see which finance products are available.

You can apply for Finance online or in store. To apply online, add your selected items to your basket, then checkout as normal. Select Finance as your payment method, fill in the application form, then complete your order.

See our Finance page for more information.

DON'T MISS OUT! EXPIRES THURSDAY MIDNIGHT

USE CODES:

'SAVE25' £25 off £249

'SAVE100' £100 off £999

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Click and Collect at Rutland Cycling

   Words by Aaron Scott

   on 17/12/2015 15:40:00

2016 Bianchi Bikes now at Rutland Cycling

We want to make shopping with Rutland Cycling as convenient and easy as possible. We now offer Collect+ delivery to over 5500 local convenience stores as well as free Click &Collect from all of our own stores - this now includes a click and collect service at our Giant Stores, where you can collect all your Giant bike and accessory orders

Please note, some bike brands are excluded from Click & Collect at Giant. These include Specialized, Trek, Scott, Cube and Cannondale. These can be collected from our other nearby stores.

Find Your Nearest Store

Collect+

CollectPlus is a nationwide service with over 5500 stores, open late and at the weekend, where we’ll deliver your order within 24 hours from despatch for FREE on orders over £20 and £2.99 on orders below £20.

When purchasing your item from us, simply choose the Click & Collect option and choose to have the item delivered to your local CollectPlus store.

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with an award winning retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

  1. Add your items to your basket

    Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.

  2. Checkout using Click & Collect

    Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find your closest store.

  3. Choose the store of your choice and pop down

Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.


Frequently Asked Questions


When can I collect my order?

For items in stock at the chosen collection store, we will have your item ready to collect within 1-2 working days.

For items which are at our warehouse or another store your order will be ready to collect within 6 working days.

If you order a bike we will contact you and arrange a collection appointment. Some bikes go through a PDI (Pre Delivery Inspection) delivered by one of our Cytech accredited mechanics, this means that getting your bike ready for collection may take a little longer (information on which bikes this applies to can be found on the product page).

How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.

What do I need to collect my order?

Please bring with you your confirmation e-mail, a proof of ID (i.e. passport, driving license), and proof of address.

We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact 0330 555 0080. Please note, full refunds will be made via the original transaction made with our online team.

How do I return my order?

Our normal 90 day returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.

Got a question?

Send it to us on Facebook or Twitter, using the hashtag #askRC and we will answer your questions in our video Q&A.

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