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Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

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Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

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Climb club – snow or winter sunshine | Rockblok

   Words by Aaron Scott

   on 09/09/2013 06:37:00

Wow what a couple of great mornings we’ve had here at The RockBlok in the winter sunshine. With the forecast for the weekend looking unimpressive for  climbing with snow forecast for Sat along with subzero temperatures I was guessing we wouldn’t be seeing too many of our junior climbing club members turning up to climb. With the working week coming to a close Friday evening found me typing UK WEATHER FORECAST –  MET OFFICE into the keyboard of my laptop, no snow was forecast for our centre that nestles on the north shore of Rutland Water, but it was going to be cold with temperatures struggling to get above freezing making it feel seriously cold indeed.

Saturday morning 9.00 am and I’m setting up ropes for the days climbing, the predicted cold conditions had arrived along with a cloak of early morning fog cutting out any sunlight and making it feel even colder, thank god for my armour of winter clothing, my faithful Rab down jacket was doing me proud, over layers of merino wool I was toasty, cold on the outside warm on the inside. Optimistically I hoped that we would see at least one or two of our dedicated climb club members arrive and make use of the ropes set.

10.00 am and not just one or two but eight enthusiastic climbers arrive, what a surprise, we kitted up fitting helmets and harnesses over our many layers of clothing that hopefully would keep us warm throughout the two hour session that our climb club runs. In colder weather the climbing becomes harder, there’s no time for dawdling, we need to move fluidly up the climbing wall to prevent our hands becoming too cold, staying stationary for too long will mean our hands become colder and trying to grip with numb hands just isn’t the way forward or even upward for that matter, so we stick to easier more achievable routes (climbs) low in the climbing grades, today we are glad to be out, any climb is a bonus – no need to challenge ourselves with hard higher graded routes, today our challenge is against the elements.

With our climbers keen to complete as many routes as possible along with gaining  and practising new skills in their efforts towards completing the assessment criteria within level one and two of the NICAS scheme that runs within our junior climb club, we push on doing our best to ignore the cold that’s nipping at our finger tips but with the cold biting deep we agree that its time for a well earned break so head in doors to our warm and cosy alpine room and a welcome hot drink. We take the chance to discuss individuals sticking points that may be holding them back from progressing through the grades and answer any questions that are thrown our way, doing our best to offer solutions that will help to overcome and guide them on through the scheme.

Warmed up and revived with mugs of tea, hot chocolate, biscuits and serial bars we head back out to the climbing wall where we busy ourselves with selecting routes – tying in – pre climbing checks - communicating - planning – climbing and descending, and dare I say we could even feel the warmth on our faces from the winter sunshine that had burnt away the gloomy shroud of fog from earlier.

Tired, accomplished and exhilarated our climbers efforts to turn up were all worthwhile, we head back indoors our climbers log further climbs and tick boxes recording progress within their own individual log books, after a quick chat with all and an overview of future aims and goals for the next session, we wait for parents to arrive and pick up our climbers and head for home. For me its time for lunch with instructor Phil, we take the opportunity to review the morning session and both agree that all involved had put in a committed and determined effort with the conditions presented, what a great bunch of kids.

As I sit here in the Rockblok writing the above blog snow flakes the size of fifty pence pieces are falling in a rather consistent manner, I would say we did well this weekend guys, well done to you all.

For more information regarding our junior climbing club or the NICAS scheme please give us a call on: 01780 460060 or drop us an email at:

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