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Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

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30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

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1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

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Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

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Cycling Around the World - My 5 Best Moments So Far | Sarah Outen

   Words by Aaron Scott

   on 29/08/2013 18:07:00

The inspirational Sarah Outen is currently on her rowing boat, happy socks, on the North Pacific Ocean somewhere between Japan and Canada as part of her London to London: via the World mission. In this post Sarah recalls some of the best moments on her journey around the world and kindly shares some of her adventures with us. You can follow Sarah's  journey at

Sarah Outen aboard her boat; Happy Socks
Sarah Outen aboard her boat; Happy Socks

1. Gao

A few days after cycling into China from Kazakhstan a young guy bounced up to me in a petrol station to ask if it was my bike outside. He was keen to know about my journey and said that he wanted to have a cycling adventure one day, but didn't know how. I told him that it was simple – you just get a bike and off you go. We both went our separate ways but half an hour later Gao appeared in a car with his brothers, honking the horn. He stopped and ran across the road, telling me that he wanted to come with me – to cycle to Beijing.  After initially thinking how I could let him down politely, within ten minutes or so I had changed my mind. He was so full of enthusiasm and energy that I said yes, even though he didn't currently own a bike. I wrote him a shopping list and we arranged to meet in a couple of days in the next big city. Two days later, a shaven headed nervous young guy in new Lycra knocked on my door.

Gao and his new bike
Gao and his new bike

Some thirty-five days later we arrived in Beijing, having cycled nearly 4,000 km across his country and surviving not only the searing heat of the Gobi desert but also China’s crazy truck traffic. I am so glad that Gao had the courage to ask me to join and that I had the courage to say yes. We had an incredible time together and the guy who had never cycled more than 10 km in his life before had changed his life forever. It just goes to show that a bit of grit, coupled with the courage to say yes and commit is the best way to make things happen.

2. The Kazakh Steppe

The steppe of Kazakhstan is very dusty and pretty empty. As I bounced along dirt track roads I often went hours or a whole day without seeing anyone. Lizards scuttled across my way or snakes wandered out into the sun.


Buzzards hovered and eagles soared. Wild flowers, if there were any, wafted in the breeze, for it was mostly windy across Western Kazakhstan. I remember one afternoon very well as I cycled along towards dusk, singing remnants of songs that I half-remembered. All of a sudden I noticed an eagle explode from the side of the road just ahead of me and fly away to a telegraph pole in the distance. I grinned at having seen an eagle up close like that and then looked to see where it had flown from – what had it been doing right next to the road? I wondered if I might see the half munched remains of some small furry creature. Instead I saw a small furry half grown creature. It was an eagle chick, sat in its nest, white and fluffy and pretending to be dead, sitting ever so still. Wildlife encounters are one of my favourite things about expeditions and I love the way that being on a bike offers a certain degree of stealth, meaning that wild animals can be observed without disturbing them.

3. Island of Sakhalin

The Russian island of Sakhalin is wild and rugged; often roads have no decent surface and are more or less liquid or sludge depending on the recent rainfall. It can make for super challenging cycling, especially when pedalling a fully laden bike, which can be both brilliant and miserable. I remember slipping and sliding down hills and crawling my way up them as I pedalled from Tange on the west coast of the island down to Yuzhno-Sakhalinsk on mostly disastrous road surfaces – though gruelling and the source of many tears and deep fatigue, I loved that leg in that happy way that generally only happens afterwards.


It was made special by the people, especially the children  I met on the way – the three boys who rode with me out of town in the rain and the other group of children off school for the holidays who sat and chatted with me outside a village shop as I munched an ice cream. It was often people’s kindness that I took as the most special memories of the day – travelling by bicycle is an extraordinary way to experience humanity.

4. Towada Hachimantai National Park

Seven months into the journey from London and I was pedalling through the autumn in Japan, climbing up and down the mountains of Towada Hachimantai National Park. It was beautiful and I was lucky with the weather – perfect temperature for cycling. Whizzing down hills as the colours of autumn flashed past was wonderful, but the evening  I remember the most is camping on the shores of Lake Tazawa, skinny dipping as the sun set and then settling down with a camp fire by the tent. I even had a beer to celebrate my seventh month on the road.


I love the changing parade of scenery as you edge your way across a country or a continent, waking up somewhere new every day.

5. Kindness and Trust

Russia and Kazakhstan were the friendliest countries on my journey and I met many fabulously warm people who welcomed me in to their lives and looked after me. The most memorable of them all is probably Natasha and Natasha – two friends who saw me standing outside the local shop pondering my way when they invited me back to their house for tea. Almost as soon as I arrived they gestured that I should stay and eat with them and sleep there too. Even though we didn't have a common language besides drawing, we had a wonderful evening sharing stories and laughing together. It was just one example of the kindness shown to me on my journey and I was sorry that I needed to move on first thing the next morning – for I would have loved to stay  a few days. I don’t think it would happen in the UK – would you invite a traveller into your home for the night without knowing anything about them? A bike journey is a beautiful lesson in kindness and trust.

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