The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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Cycling End-to-End of New Zealand + Sydney to Melbourne - Frank Burns

   Words by Aaron Scott

   on 29/08/2013 18:08:00

Regular LoveCycling blogger and a customer of our Grafham Cycling store Frank Burns will be embarking on a 1500 mile bike ride later this month which will see him cycle End-to-End of New Zealand. Here Frank tells us the route he'll be cycling and tells us why this is his most ambitious ride so far...

I am sure readers of the LoveCycling blog have a broad range of interests in the world of cycling. That is one of the beauties of cycling: it is not just one discipline (like some sports) but a whole variety of disciplines. Bikes can be ridden in velodromes, on roads, on mountain tracks, even on and over street furniture and buildings. You can ride bikes that range from the ultra feather-light carbon machines, to cross bikes, mountain bikes, trikes, recumbents and many more. They can be ridden in time trials, road races, BMX competitions, downhills, cross-country or just for pleasure.

I will be cycling End-to-End of New Zealand on this beloved Steel Raleigh bike that I purchased from Rutland Cycling's Grafham store over 20 years ago.

My greatest love in the world of cycling is long-distance, self-sufficient touring, carrying minimal weight and enjoying the sheer freedom that bike travel brings. Over 35 years I have completed dozens of tours, sometimes with students (in my time as a teacher), sometimes with fellow cyclists, but more often as solo expeditions. These tours have ranged from a couple of days to several weeks; from 200 miles to over 1500 miles; from local trips to trans-continental trips. Everyone of them has been special in its own way.

Now, nearly 5 years into retirement, I am about to set off on the most ambitious expedition of my life. Not because of the distance, but more because it will take place on the other side of the world, over terrain and through weather conditions that will be challenging in the extreme. Any of you who knowNew Zealandwill probably know what I mean. But for me, the challenge is the excitement and anticipation of finding out what its really like. The shortest route between Cape Reinga( north of NorthIsland) and Bluff (south of South Island) is about 1500 miles, but it looks as if my chosen route, with diversions and detours, will take me closer to 1800 miles.

Then, as a kind of ‘dessert’ after the ‘main course’, I will hop over to Australia and cycle the Princes Highway from Sydney to Melbourne (700 miles), and hope by early March that the raging bush fires will be under control.

If you are a regular reader of Love Cycling, you can follow the ups and downs of my venture via my weekly posts. This, of course, will sometimes depend on 3G connectivity in the remoter parts of New Zealand, and my ability to construct posts using the micro-management available through a smart phone.  Stay tuned...

In the meantime, because this is a charity ride, if you would care to support the Children in Syria in their struggle to survive the dreadful civil war, please feel free to donate securely at:

NB: All the Expenses of this 1500 mile expedition will be mine meaning every penny of your donation will go to my chosen charity; Children in Syria.

See you up the road!


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