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All Bikes Hand Checked & Assembled Before Shipping Free tracked delivery 90 day Returns 30-Day Test Ride Option Customer Care: 0330 555 0080 0% Finance

Free, tracked UK delivery on orders over £10

We offer free, tracked UK delivery on orders over £10, with delivery starting from £1.99 for orders below this value. We also have a selection of premium shipping options available including timed slots, Saturday delivery and DPD Pick-up

All of our bicycles are fully built by our experienced and certified mechanics prior to delivery; all you will need to do is turn the handlebars and fit some pedals.

Bicycles are shipped from a different warehouse to other items and so may arrive in advance of any other items you have ordered.

View all Delivery Options

90-Day UK Returns for all items

We want you to be 100% satisfied with your shopping experience at Rutland Cycling, so we offer a 90-day exchange or refund on any unused item (within the UK).

We've chosen to offer products at the very lowest prices, rather than provide a free returns service. If you do need to return an item, we provide printable postage labels and collection services at a small cost for all items - including bicycles.

See our full Returns policy.

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from rutlandcycling.com, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on rutlandcycling.com. It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

Finance your purchase

Get a confidential decision online in seconds.

At Rutland Cycling, we offer Finance on orders over £250, with 0% finance up to 36 months available on selected bikes, including some sale bikes. Visit the product page to see which finance products are available.

You can apply for Finance online or in store. To apply online, add your selected items to your basket, then checkout as normal. Select Finance as your payment method, fill in the application form, then complete your order.

See our Finance page for more information.

  • Back to Blog  

    Rutland Cycling E-Bike Owners' Club

       Words by David Hicks

       on 22/02/2018 10:44:12

    ebike-owners-club-hero

    We love electric bikes here at Rutland Cycling. We love the stories that our customers tell us about them, we love learning about their daily advancements but most of all we just absolutely love riding them. We know that you guys love riding them too, but sometimes find meeting like-minded people difficult. We aim to stop that – bringing all of our customers closer together to explore new routes, trade tips and most importantly of all have fun.

    With the E-Bike Owners' Club, you'll find the following:

    • Exclusive rides & events
    • Free demo bike usage for yourself or a friend
    • Exclusive use of our battery hire scheme
    • Advice & technical tips
    • Owners' Club discount scheme

    Events

    Organised by Rutland Cycling

    As part of the Owners' Club, Rutland Cycling will organise a monthly MTB event as well as monthly leisure rides between the months of March and October. The MTB events will take place around the country whilst the leisure rides will depart from one of our stores. These rides will be published on the Owners' Club Facebook group and whilst we will now advertise them elsewhere, you are more than welcome to bring any friends along.

    When a MTB ride is published, we'll also let you know details of what type of riding you can expect. We aim to make these rides suitable for all levels, as we will have people new to mountain biking joining all the time! Leisure rides will vary in length and terrain, but all will be routed on hard surfaces whilst aiming to be 90% traffic free. Again, since we welcome new riders to these events, they will be ridden at the pace of the slowest rider.

    All rides are completely free to attend so you'll only need to bring some loose change for parking and a slice of cake.

    Organised by you!

    Alongside the events that we'll organise, we encourage you to share your riding plans with the group. Riding with someone is so much more fun and gets you out more! You will be able to create an event on the Facebook group to advertise where you're going and try and get a few of your fellow club members to join you.

    Advice & Technical Help

    At Rutland Cycling we'll do our utmost to help you out with any queries or technical questions that you may have, and you can contact us via Live Chat, email, or phone. If, however, you have an issue out of our normal office hours hopefully this community can help! Please feel free to share your questions and either one of our team or one of your fellow e-bikers should be able to provide advice.

    Free Demo Bike Usage

    Owners' Club members will have free access to our demo fleet for Rutland Cycling organised rides & events. This offer also extends to any family or friends that you invite along to the ride.

    This will be dependent upon availability and cannot be used outside of the dates that the ride/event is run, and bikes will be brought to the ride/event by a Rutland Cycling employee rather than posted to your address. All of the bikes will be fully checked over before riding and will come fully charged - we only ask that if you have time at the end of the ride to give the bikes a scrub down!

    Spare Battery Hire Scheme

    Our battery hire scheme will be announced shortly, and will only be available to existing customers.

    Owners' Club Discounts

    Members of the Owners' Club will be given exclusive access to specific E-Bike discounts that won't be published on our website - they're just for you!

    How do I join?

    The Rutland Cycling E-Bike Owners' Club is a closed group on Facebook. To join, you'll need a Facebook account and once you have requested to join the group one of our team will verify that you are an existing customer and grant you access.

    Join the Club >>>

    Find your nearest E-Bike centre

    If you're not currently an electric bike owner but are keen to find out more, head to one of our E-Bike centres where our expert staff will be on hand to answer any questions.

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