The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

Back to Blog  

End-to-End of New Zealand – My Journey – Frank Burns | Part 4

   Words by Aaron Scott

   on 29/08/2013 18:16:00

In part 4 of Frank Burns' End-to-End of New Zealand feature, Frank tells us how he has completed his End-to-End of New Zealand ride for Charity. The fun doesn't end there though as Frank will now be embarking upon a ride from Sydney to Melbourne amassing another 1000km!

A broken frame outside of Queenstown is not a good omen. In fact, I would hazard a guess at suggesting it could be about the worst mechanical news any cyclist could receive.

Action: straight to a bike shop, they puzzled over the problem, a wily mechanic spotted the crack, they dismantled the bottom bracket, I went to find a welder 10km away, he fixed it within 30 minutes, the bike mechanics re-installed the drive-train......and with only a 24 hour delay I was back on the road again! Thank goodness I was riding a steel frame. Any other, more modern material, would have ended up on the rubbish heap.

I did allow myself two days off the bike to enjoy trips up two of the famous Sounds on the west coast, and amazingly I had fine weather for both days (average rainfall is over 8 metres per annum!). But once back on the road, I noticed something very fact, totally unfamiliar on this trip...I actually had a tailwind blowing from the north!

I had 170km (106 miles) to get to Invercargill, which was going to be a fairly leisurely two day journey, but when I read the forecast for the next day and learned the wind was about to change to the south, I decided to stay in the saddle for the duration. So 170km became my biggest day, and sure enough, the wind did turn to the south and at gale force! So glad I had made that decision.

Invercargill is a hive of journalists. They jump out of bushes to interview any unsuspecting good story. Then I discovered there was a school of journalism in town! I was caught by the roadside by a newspaper journalist, who also offered me a bed for the night; a radio presenter caught me at Bluff having my photos taken under the famous signposts, and he deftly produced a voice recorder, took a ritual photo, and disappeared (he worked for MoreFM); then a local TV network caught up with me, interviewed me outside the studio, then a cameraman followed me on the road to Bluff to take some action shots.
I haven't yet seen the recording, but you might catch it on Cue TV:

I was hosted in Invercargill by some generous people connected with Save the Children, then I headed off on the high-speed catamaran to Stewart Island to chill for 36 hours, enjoying the wonderful bays and beaches, and eating the famous blue cod and battered mussels. The island was full of "trampers" (hikers), hunters and fishermen.

I am now preparing my bike for the flight to Sydney, where I will follow the Princes Highway coastal route to Melbourne, a mere 1000km! NZ was the main course, and Oz is going to be the dessert!

Stay tuned!

To support the Children in Syria:'Frank-Burns1

Related Posts

Share this Article

Search Articles

Recommended for you