The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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End-to-End of New Zealand – My Journey So Far – Frank Burns | Part 2

   Words by Aaron Scott

   on 29/08/2013 18:18:00

Regular LoveCycling blogger Frank Burns is currently well into a 1500 mile End-to-End of New Zealand bike ride. Frank tells us how he has cycled from Auckland to Wellington and is now preparing to jump on a ferry across to the South Island where he'll continue on this epic journey!

"For a country with fewer than 5 million people, on a land mass that is bigger than the UK, there is a surprising amount of traffic on the highways. My escape from Auckland, taking the 2 hour ferry to the Coromandel peninsula, was the wisest move I've made. It added about 50km to my route, but the quality of the ride was increased enormously, including 60km of coastal views.

Going down the centre of North Island took me through the famous thermal spa town of Rotorua, then onwards to Taupo (at the head of the largest lake in NZ). There was no way of avoiding the dreaded Desert Road over the volcanic plateau that is still threatening to erupt at any minute. It was 63km of severe climbing to an elevation of 1,100 metres (3,500ft), a plateau that gave the false impression of descending but continue to feel like an uphill struggle, but when the real downhill started........WOW, I headed downwards at a crazy speed of 65kph (40mph) for nearly 15km, with no switchbacks to get in the way.

When I called into the first cafe at the end of the road, the waitress who served me said she had never heard of anyone cycling over the Desert Road (I know she was joking!), but gave me $20 for the charity. And the spontaneous giving to the Children in Syria goes on. I've been taken in from the road by farmers, who have given me breakfast and $20; I've stayed the night with strangers (in a converted rail carriage in their garden!) and received $100 as a donation; a lady driving a car pulled over in front of me and gave me $30 saying "Good on yer" and disappeared; I entered a bar to get a cold drink, engaged in conversation with locals and they said: So where are you from? What are you up to? ....What did you say? Reinga to Bluff.....are you crazy? In this heat? You must be stupid!... my stupidity elicited total donations of $25. And it goes on and on...

Richard and Sally gave me a bed for the night and donated $100

My visit to Kimbolton NZ was an uplifting event. The Headmistress of the primary school got a small group together, had coffee and cakes at the only cafe in the village, and I gave them a letter of greeting from our Parish Council in the UK. A shared identity was immediately established, and I am sure this will lead to further contact in the future.

My visit to the tiny village of Kimbolton which, back in 1867, was born out of my own village of Kimbolton near Huntingdon.

I arrived in Wellington yesterday (the foot of N Island) greeted by a deluge of rain...and this after 12 days of hot, dry sultry conditions.
I was heartily welcomed at the NZ Head Office of Save the Children, learned about their work (especially in the Pacific Islands) and was gifted several bars of Whittaker's chocolate 'for the road'. This afternoon, in the midst of this squally weather, I will take the ferry to South Island and resume the second leg of this three part journey. Stay tuned!

The Staff and I at the Save the Children office in Wellington New Zealand

In the meantime, if you would like to contribute to solving some of the problems in Syria, and helping the refugee children in particular, please go to:
And if you do make a donation, my warmest thanks.

See you up the road!


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