The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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End-to-End of New Zealand – My Journey So Far – Frank Burns | Part 3

   Words by Aaron Scott

   on 29/08/2013 18:19:00

In the previous instalment of Frank Burn's End-to-End of New Zealand feature Frank had reached the southernmost point of North Island and was preparing to jump on a ferry to South Island. In this post Frank tells us a little about his journey from Picton to the top of Mt Cook and explains how he was faced with winds so strong that he was brought to a halt on a number of occasions.

"Crossing from Wellington to Picton on the ferry was a stomach-churning experience. This small boat was subjected to a 6-7 metre swell, and most of the passengers were retching all over the place. But not me! (Maybe cyclists are more immune, being used to constant motion on the bike.....).

At Picton, I was picked up by Ros and John Stace in their speedboat and whisked off up the Marlborough Sounds to their holiday home, a big wooden cabin with stunning views over Waterfall Sound. Ros is National President of Save the Children NZ, and wanted to help me on my travels.

I noticed an immediate change in climate on South Island. Though the sun shone continuously, there was a definite cooling breeze, but not always in my favour. When it was in my favour, I took full advantage by riding a long day (one day over 100 miles). When it was against me, it was a serious issue, especially climbing the 35 mile valley to the village of Mt Cook. It was so strong that it brought me to a complete halt several times. And when you have to pedal hard just to get downhill, you know you are in serious trouble.

Coupled with that was the issue of replenishing supplies of water and food. South Island is much less populated than North Island, and you can go long distances without passing anything that looks like civilisation. Today, for example, I decided to climb up to the base of Mt Cook (the highest mountain in NZ). My progress was seriously delayed by the wind, but I also went more than 55 miles across mid-alpine wilderness without being able to refill my water bottles. These calculations have to be worked out beforehand, and not left to chance.

Yesterday I found myself climbing Burke's Pass (709 metres/2200ft) in sweltering heat of over 30 degrees C. The 90km route should have been no more than a 'normal day at the office' in terms of length, but I arrived at Lake Tekapo completely exhausted and dehydrated, and then stupidly tried to re-hydrate by drinking a large bottle of Kiwi beer, and replaced lost salts by eating a big bag of crisps. A pleasant short-term solution, perhaps, but not the real answer.

I am writing this from an Alpine Club bunkhouse, surrounded by people shod in crampons and wielding I'm in good company! These people do some very serious things up and down glaciers, and this is the land of glaciers. The scenery is awe-inspiring, on a scale that we can't imagine in the UK. Tomorrow, with any luck, the NW wind that impeded my climb up the valley will assist my progress back down the same road. Like the Alpe d'Huez in France, there is only one road in and out of Mt Cook village.

Stay tuned.....and see you up the road!

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