Getting a new bike is an exciting time. You’ll likely find yourself filled with a child-like sense of excitement and anticipation to get your shiny new steed home. You’ve probably spent hours looking at pictures, reading reviews and picking out all the right accessories to go with it.
We know how much a new bike means, it’s more than just a means to an end, a new bike is something we love and take pride in, an item that gives us pleasure as well as serving a purpose.
It’s for this reason that we have partnered with Assetsure to offer you 14 days free insurance on your new bike. This means that you can order your new bike with confidence, knowing that you’re protected from day one.
Your 14 days free Assetsure insurance covers:
- Theft
- Accidental damage
- Vandalism
- New for old replacement
- Full details of what’s covered can be found here
Our 14 days cover is completely free of charge and has no obligation. You will be contacted by Assetsure as your free insurance comes to an end to see if you would like to continue to protect your bike, but there is no obligation to purchase and no auto-billing, so it’s up to you if you would like to extend your cover at the end of your 14 days.”
Read the full details of what’s covered and T&C’s here. You must also adhere to Assetsure eligibility criteria and locking requirements.
How do I claim my free insurance?
You will be automatically opted in to receive free insurance when you proceed through checkout. You will be given the option to opt out however if this is something that you do not wish to receive. If you don’t see this option in the checkout, you can follow the below link to register manually:
Am I covered automatically?
You will be presented with a tick-box during checkout which will allow you to opt-in to the free insurance offer. Please ensure this box is ticked in order to receive the free 14 days insurance.
Are all of my other bikes covered for the 14 days too?
No, unfortunately the 14 days free insurance only covers your new bike purchased from Rutland Cycling. If you want to insure all of your bicycles however you can do so with Assetsure, using this link.
Where should I go to make a claim?
Claims should be made through Assetsure themselves, they will then contact us in regards to arranging a replacement bicycle for you.
Are all of your bikes eligible?
Yes, all of our bicycles are eligible for free insurance, whether they’re purchased in-store or online, or whether they’re sale or full price. All bikes purchased from Rutland Cycling are eligible for 14 days free insurance.
Are there any conditions?
There will be certain conditions for the cover provided (for example that you ensure you lock your bike up with an appropriate rated lock). Please ensure you have read the full Assetsure T&C's, including eligibility critera and locking requirements.
When do I need to register for my free insurance?
All new bikes must be registered within 7 days of purchase in order to be eligible for the free insurance offer.
What if I don't want cycle insurance?
You will be contacted by Assetsure as your free insurance comes to an end to see if you would like to continue to protect your bike, but there is no obligation to purchase and no auto-billing, so it’s up to you if you would like to extend your cover at the end of your 14 days. If you don’t want to take advantage of the 14 days at all, you can always untick this option in the checkout