The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

Find out more

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Learn Essential Maintenance In Partnership With Hope

   Words by Mark

   on 12/02/2014 16:17:00

It’s a sunny day, you’re feeling good and have a few hours spare… time for a bike ride! Unfortunately you’ve forgotten your bike is ill, she is suffering from a common problem that an expert could fix in the flash of an eye. Looks like you’ll be spending your day driving to the local bike store to get this fixed.

But wait, there’s a better way, a simpler way. You could fix this problem yourself and ride off into the distance with a sense of satisfaction at a job well done. We’ve teamed up with Hope to offer you that feeling with four informative maintenance classes throughout March.

At only £40 for the whole course or £10 a session you could save £100s in bike mechanic bills and trips to the store and best of all you’ll have the skills and knowledge to fix most problems you’ll encounter when out and about, so you’ll never be stuck at the side of the road again.

Session One - Thursday 6th March

The first session will cover basic maintenance to help keep your bike running smoothly. It includes subjects from the essential puncture repair, the ideal way to clean your bike to prevent unnecessary ware and checking your components for wear and tear.


  • Tyre choice for summer
  • Changing/repairing tubes
  • Cleaning and lubing
  • Checking pads for wear
  • Checking for chain/sprocket wear
  • Gear set-up

Session Two - Thursday 13th March

The second session tackles the tricky world of wheels including the basics from replacing a broken spoke to truing your wheels to keep your bike running smoothly.


  • Wheel truing and spoke replacement
  • Tubeless conversion

Session Three - Thursday 20th March

Our third session will cover essential yet infrequent maintenance tasks from bleeding your hydraulic brake system to replacing bearings and components.


  • Hydraulic brake bleeding
  • Headset replacement
  • Bearing replacement – Hubs and Bottom Brackets

Session Four - Thursday 27th March

The fourth and final session will tackle correct suspension setup so you can get the very best performance from your bike components and includes guidelines on how to correctly fit your bike for the ideal comfort.


  • Road bike fitting
  • Suspension setup and tuning

Event Details

  • Cost: £40 for all four sessions or £10 a session
  • When: All classes will run from 6pm to 8pm
  • Where: Whitwell Store, LE15 8BL
  • Booking: Email or call us on 01780 460 705

Tags: Blog, Cycling, Events

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