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Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

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All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

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1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

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Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

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Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

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How to Survive the Cold on Your Bike – Part 1

   Words by Sally

   on 22/01/2015 14:38:00

How to Survive in the Cold on your Bike

Winter Riding Tip #1 – Dress properly

If winter turbo sessions don’t quite cut it for you, here are our top tips for training in the colder weather.I’m not a masochist. I don’t enjoy my fingers and feet going so numb that pedalling and changing gears becomes difficult, and I don’t view winter riding as essential training for the early-season race or sportive ride. But I do think that with the right kit, preparation and mindset, winter provides some of the most beautiful riding available. So how do you survive the cold on a bike? In Part 1 of our guide, we outline how to dress properly, and how to prepare yourself and your bike. Stay tuned for Part 2, where we cover cold-weather training and riding tips.



I can’t speak highly enough of baselayers. I’d deem them essential for winter cycling. I have three and I live in them all winter – they keep me toasty without getting clammy on the bike, I wear them in the office after my commute into work (they look pretty smart with jeans and a gilet), and they’re cosy to pad around the house in at the weekend. When it’s really cold, I wear two at once. I feel the cold, so I prefer merino baselayers, but other lighter-weight baselayers are available, too. Baselayers, especially merino, are also good at regulating your temperature in warmer weather, so while they’re not suitable for high summer (whenever that may arrive), they’re still a good choice for early morning rides in late spring and autumn. And they last forever – I’ve been chucking mine in the washer and dryer for over a year now, and they look as good as new.

See all baselayers

A good cycling jacket

For the winter, you’ll want a heavier-weight jacket that’s windproof and waterproof. Personally, I like to wear a hi-vis jacket in the winter – be safe, be seen, especially in the grey days of winter. Now is a great time to pick up a sale bargain, too, and invest in a top-quality jacket that will be your friend for a few seasons to come. I particularly like Gore jackets; I’ve also tested some Etxeondo jackets and was impressed with how lightweight, warm and comfortable they were.

See all cycling jackets

A buff

Buffs make a massive difference to your enjoyment levels on a bitterly cold day’s ride. You know, those days where just breathing in gives you toothache? Wear a Buff and you’ll protect your face and ears from the cold, and also keep the cold air from penetrating your chest.

Gloves, socks and overshoes


Cold extremities are a real motivation killer, so make sure you’ve invested in good-quality gear to keep your hands and feet warm. This year, I’ve been riding with Sealskinz all-weather gloves and they’re among the best I’ve found. I also like the look of the Gore lobster gloves – like a mitten, but with 2 chambers and a separate thumb hole. Colleagues are raving about how good they are at keeping your hands warm on really chilly days.

For feet, thermal socks are a must. My two favourite brands are Sealskinz (their waterproof socks are amazing and extremely hardwearing) and DeFeet, whose DeFeet Woolie Boolies are another item I live in all winter, on and off the bike. And I always wear overshoes, partly to keep my feet dry and warm, and partly to protect my shoes.

See all Winter Gloves

Winter Riding Tip #2 – Prepare your bike, and yourself

These days, powerful bike lights mean the short winter days are no longer a barrier for cycling. I like Exposure’s Joystick, as it’s bright enough for road and trail riding, is easy to charge, either via the mains or a USB cable, and is super reliable – its claimed run times are accurate, the battery life is good (my light is 2 years old and as good as new), and it’s still going after I’ve dropped it countless times.

You’ll also want to fit winter tyres and mudguards to your bike – mudguards will protect you and your bike from the worst the roads can throw at you, and winter tyres make a huge difference to your grip on the road in wet, slippery conditions. Ride in a group if you can – there’s safety in numbers (if you live locally, we have regular rides you can join for free). Make sure you’ve eaten properly, as your core temperature depends on having food to burn. And take plenty of snacks and a drink out on your ride – staying warm requires even more energy, so don’t get caught out. Tempted by a hip flask, or a pub stop half way round? Your body won’t thank you for it: alcohol moves blood to the skin, through which 90% of your body heat is lost.

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