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Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

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30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

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1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

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Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

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Riding the Tour de France for charity

   Words by Aaron Scott

   on 29/08/2013 18:57:00


Charity rider Antony Gough will take on the mighty Alpe d’Huez, Col du Galibier and Col du Telegraphe next month. He shares his motivations with LoveCycling and talks us through his preparations.

LC: Tell us about the challenge itself.

AG: On September 8th 2012 I will be retracing the tyre treads of some of the greatest cyclists ever, riding a 110-km Alpine stage of the 2011 Tour de France. I’ll be taking on some of the highest and steepest climbs in Europe - the Col du Telegraphe at 1,556m, Col du Galibier at 2,646m, and Alpe d'Huez at 1,850m. This ride will be the most challenging thing I have ever done.

It's hard to beat the buzz that comes from taking on a cycling challenge for a good cause. Here's Rutland Cycling's marketing manager Sally at the top of the Col du Galibier, raising money for the Motor Neurone Disease Association in memory of her father.
LC: Why have you chosen to do a charity bike ride?

AG: I have been a member of Bourne Wheelers Cycling Club in Lincolnshire for just over three years. Originally I joined simply to ride the Sunday Club Run and be with other like-minded cyclists - especially on those cold, windy, rainy days that seem to be all too frequent in this part of the country!

After a year I started riding in mid-week time trials and enjoyed the challenge and competition, as well as the added fitness benefits. I started to think about broadening my horizons as a cyclist, both geographically and physically, and when I heard about this charity ride through my cycling club, it seemed like a perfect opportunity to do something worthwhile, and set myself a challenging goal that would develop me as a cyclist.

LC: How did you choose your charity?

AG: I will be riding to raise money for Action Medical Research, a fantastic charity dedicated to improving the health of babies and children in the UK. For almost 60 years the charity has been behind numerous breakthroughs such as the UK polio vaccine, ultrasound scanning in pregnancy, and more recently the fetal heart rate monitor - a new state-of-the-art device that could help save thousands of at-risk babies.

LC: What are you doing to prepare for the ride?

AG: Since September last year I have completed my first season of winter training and managed to ride around 2,500 miles. I have ridden in a number of Sportives and will be riding my first 100-mile event in mid-August when I tackle the Bike Blenheim Palace Sportive, before riding Rutland Cycling’s Reservoir Cogs sportive on the 2nd September - the last ride before the big day.

I have lost over three stone in weight and now the hills are not quite such a struggle! My 10-mile TT times have improved significantly too - down from c.27 mins to 24 mins 48 secs - no Bradley Wiggins, but I'm pretty pleased with that improvement :)

LC: How can people help?

AG: I have a target to raise £1,600, but obviously I would like to raise as much as I can. I know that you will receive requests like this on a regular basis, but if you decide to support one charity in 2012, please consider Action Medical Research and donate whatever you can - every £1 helps. You can donate online here.

Fancy taking on a charity challenge yourself?

Read our other cycling for charity blogs:

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