The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

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Rockblok | NICAS Session Year Sevens

   Words by Aaron Scott

   on 09/09/2013 06:31:00

With a super sunny day more than welcome we are happy to be outside once again. We have just finish delivering a NICAS session with a super group of year seven children from Catmose College and is part of the colleges elective scheme. For both climbers and instructor’s the conditions have been challenging over the past few weeks due to the weather however this doesn’t seem to cause too many issues for the candidates but where possible we stay indoors to deliver part of the sessions before heading out onto the wall.

All wrapped up and taking on board instructions from previous sessions candidates are now fitting their own safety equipment, helmets and climbing harnesses under the careful supervision of the Rockblok instructor’s before moving on, climbers tie in to the rope with the appropriate knot – re – woven figure of eight and stopper knot. Alongside the climber his partner patiently waits (the belayer) before fitting his belay device and alongside the belayer stands the tailor, this person tails the rope and is there to back up the belayer (peer belaying). Before the climber sets of on their attempt to reach the top harnesses, knots and belay device are checked, climber checking belayer, belayer checking climber. With a tight rope to the climber the climber sets off, looking and locating the coloured holds and natural features on the wall, nervous the climber makes steady progress in the knowledge that his climbing partner below, the belayer is taking in the slack rope that develops with each move upwards, keeping the climber safe and secure, anchored to the wall. The belayer looks on busy from below taking the slack rope in through the belay device, pulling the rope up through the device round and down, this is ongoing as the climber makes their way up the wall. At the same time the belayer must be vigilant and alert, if the climber slips or becomes too tired to hold on the belayer must be ready to lock the rope down, this effectively employs the break this in turn anchors the climber to the wall until they are ready to continue or make their way down.

Once the climber has reached the top or are ready to descend the belayer once again locks the rope down, with the climber ready to make their way down climber must communicate to belayer and belayer to climber, the two working closely together, with communication the key to safety. With the climber sitting secure into the harness with the descent position taken up, the belayer can now slowly lower the climber down, slowly and skilfully the belayer passes the rope through the belay device, in turn lowering the climber safely to the ground. With  a busy schedule to complete over several weeks – at least four hours of instruction – 10 climbs and 10 belays along with all of the level 1 assessment criteria ticked and signed off our climbing partners change roles climber becomes belayer, belayer becomes climber.

For more information regarding the NICAS scheme and or NICAS sessions that we deliver please follow the links below.

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