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Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

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30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

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1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

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Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

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Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

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Sarah Outen’s London 2 London Pt2 Preparation

   Words by Aaron Scott

   on 14/01/2014 10:19:34

Sarah Outen is busy getting into a gear for the second leg of her London 2 London Via the World expedition. After kicking a bout of pneumonia into touch Sarah is working hard to bring her fitness back up to speed. She talked us through how she’s getting ready to row and cycle the planet.

Winter training…. for the world

Winter in this country is always such a mixed bag. One afternoon last week I cycled a 12 mile round trip for my shopping under a crisp clear sky of blue, warmed by a gorgeous sun. That morning I had sat at my desk with horizontal rain and hail batting at the window. The last few days have been stormy and wet. And so it goes on.

For me, I like the changing nature of British weather. It keeps me on my toes and provides varied conditions for my training, on and off the water, even if that does mean needing to change plans sometimes. You might call me a sadist but I love the feel of coming home into the warm after a chilly paddle or pedal, face and hands bitten by chilly winds and soaked by rain. It makes me feel alive.

On the other hand, winter training is often some of the hardest to get through, with long nights, chilly weather and colds and flu getting in the way of our best efforts. Here’s a bit about what I’m up to this winter and some of my tricks for getting the most out of it.

The goal?

I do love a nautical chart

I am currently 4 months from starting out on the next leg of my London2London expedition, in which I am attempting to loop the planet using human power. This means that I am rowing, cycling and kayaking across oceans and continents, having started out under Tower Bridge on April 1st 2011. My North Pacific Ocean row took me just over the ‘halfway home’ mark as I crossed the International Date Line, leaving me with around 18 months and less than ten thousand miles left of journeying. The next phase is a 1400 mile kayak through the stunning Aleutian Islands to the nearest road on the Alaskan mainland. It is going to be demanding in so many ways, meaning that I need to be fit and strong, physically and mentally.

Cross-training: bike, boat, circuits, run

My schedule of sponsor commitments, talks and planning and fundraising for the onwards journey means that I often find it hard to schedule a regular pattern of training. Instead the aim is to do something physical every day or double up on days when that allows – be it out on the water paddling, cycling, running or circuit training. The nature of my expedition means that there is no point focusing on the discipline after the imminent one e.g. no point doing cycling-specific training when I am going to spend 3-4 months kayaking. My conditioning training at the moment focuses on the kayaking but around that I like to get fit and strong by cross training, mixing up a bit of everything. Besides the all-round robustness which cross-training achieves, it keeps things interesting too.

Mix it up

A big grin as I bounce out through the waves at Rhoscolyn on the final day

Time on the water is key and I spend a few days every month in North Wales training with my paddling partner Justive Curgenven, building my skills in rough water and my paddle fitness. Back home, I get out on my local river as often as I can, generally mixing up some timed intervals and fartlek training. I focus on skills between pieces and use the flow of the river as the turbo.

For biking I get off-road when I can for an hour or more of lung burning fartlek work or I plug out the miles on my expedition bike. I use the bike for local errands and shopping trips when I can – anything to build miles and get my heart rate up. The coldest weather offers a good chance to road-test kit for the journey across Canada and America which awaits me next autumn and winter.

At home we have turned the garage into a gym with some basic kit and have a few different routines that we go through. I find that training with a partner or in a small group is really motivating and a nice contrast to the months of solo journeying ahead.

I schedule sessions into blocks of free time so that I am committed to training and not filling that block with other stuff. If I am feeling de-motivated about it or inclined to wimp out of a cold wintery session I leave my kit by the door in readiness.

Operation Stay Healthy

One of my biggest challenges at the moment is staying healthy. I generally succumb to a few colds during winter, but after a bout of pneumonia and a rather battered immune system during 2013 I seem to be racking them up this season. Hence my training is a bit stop-starty at times and I don’t feel I am quite at full throttle yet… In a bid to stay friends with my immune system I make sure I eat lots of fresh fruit and veg, aim for at least 8 hours sleep each night and top up with a vitamin and mineral supplement. (Turning off screens is a great way to get to bed early) Most of all, I listen to my body. If I feel like I am coming down with something I ease right back on training and exertion and on coming out the other side of said infection I take it easy. Pushing too hard too early makes the recovery longer and I need to be fighting fit by April.

What are you training for?

January’s marking of the fresh year ahead is often a great time to set some goals and make a plan for achieving them. Remember, make the goals realistic and achievable and seek advice to help you meet them if you need it. Mix up the training – go out with mates, join a club and don’t just stick to the bike. All round fitness will serve you well in any discipline. Most of all – be good to yourself in mind and body. So, whatever your goal and whatever your winter training, go well and stick with it.

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