The Rutland Difference Rutland Rewards 30 Day Test Ride 1 Hour Delivery Slot Price Match Promise Free Click & Collect

Earn Rewards Points

Our Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings.

Signing up to the Customer Rewards scheme is free, and the points you earn can be used both online and in store. You can spend your points as soon as they're on your account, so you won't have to wait around for your savings. Rewards Points are valid for 12 months from purchase date.

Any bike purchased using 0% finance and/or Cyclescheme (or other employee salary-sacrifice scheme) is excluded from this offer.

Read more about Rutland Rewards

30 Day Test Ride

All the convenience of buying online, without the risk
When you buy a new bike at full RRP from, you can now benefit from the added reassurance of our Rutland 30-day test ride. Once your new bike arrives, you can ride it as your own for 30 days, and we're confident you'll love it! However, if it's not right for you, we'll exchange it for another model. (There's a nominal charge of £10 for us to collect your bike - just make sure you keep the box your bike arrived in.)

On which bikes is the 30-day test ride available?
The Rutland 30-day test ride is available on all full price, non-discounted bikes available for home delivery on It is not available on discounted or special offer bikes, click and collect bikes, bikes bought on finance, bikes bought through Cyclescheme, or bikes bought in store. This offer is only available on bikes delivered to mainland UK addresses.

How does the test ride work?
Your 30-day test ride starts from the date your bike is delivered. You must notify us by email within 30 calendar days of delivery that you intend to return the bike within this scheme. This offer applies to all bikes purchased on or after 14th August 2014. To ensure you remain eligible, we would ask that you adopt a 'fair usage' attitude during the test ride period, and make sure there is no damage to the bike outside of the minimal wear you would expect from a bike ridden for 30 days or a few rides. Please note that any damage to the bike, including damage from incorrect assembly, will invalidate the test ride.

How many times can I use the 30-day test ride?
We will allow up to two exchanges within this scheme.

Full T's & C's

1 Hour Delivery Slots

Choose our Interlink Predict Priority service and avoid the hassle of waiting around all day for your delivery. Interlink will notify you of your one-hour delivery window by SMS and email, and you can track the progress of your delivery on a real-time map, all the way down to a final 15-minute time slot.

Furthermore, if you find yourself busy on the day of delivery, Interlink will off you rescheduling options, both the night before and on the day, so you can select an alternative delivery date, deliver to a nominated neighbour, leave the parcel in a safe place, collect your parcel from your local Interlink depot, or upgrade to delivery before 1200.

This service is available on most items, but does exclude bikes. If you require a 1 hour delivery slot for your bike delivery then please call our customer service team who can book this service for you over the phone.

Interlink Predict Priority is a premium delivery option. Additional charges apply.

Delivery Information

Price Match Promise

Price is important to everyone these days, so we regularly price check our competitors to make sure we have the best offers for you — but if you see the same product cheaper from one of our listed competitors, then get in touch and we'll do our very best to match the price.

Please note that we can only price match identical items (including size and colour), which are in stock and available for immediate delivery. Comparison price includes all delivery charges.

Ask us to Price Match

Free Click & Collect

Our Click & Collect service offers all the benefits of shopping online, combined with an award-winning retail experience in one of our stores.

Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you - our stores are open 7 days a week. Best of all, the service is completely free.

Don't live near our stores? Use our Collect+ service to collect your package from one of the (many) locations near you.

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Update of Expedition and Onwards Plans – Sarah Outen

   Words by Aaron Scott

   on 13/03/2014 14:34:00

Local adventurer and guest blogger, Sarah Outen describes the latest phase of her London2London:Via the World expedition.


There is always an energetic mix of excitement, nerves and frenetic activity to get the ‘To Do List’ ticked off in the final weeks before an expedition starts. I am in the middle of that melee now, with the energy ramping up by the day. In seven weeks I shall be flying out to Alaska to start the next phase of my London2London:Via the World expedition. The overall expedition is a series of linked expeditions in which I am attempting to loop the planet from London to London, travelling by rowing boat, bike and kayak. So far I have kayaked, cycled and rowed all the way from Tower Bridge, London to Adak Island, Alaska over the last three years.


This next phase involves a 1400 mile kayak along the Aleutian Island chain from Adak (the most westerly town in the USA) to the nearest road in Homer, on the mainland. It is going to be intensely challenging and beautiful, picking our way along this stunning chain of volcanic islands. With substantial distances to be paddled between islands and changeable weather and feisty, unpredictable currents making for days of waiting for good conditions and then long days on the water when the weather window appears, it will be the longest and most challenging kayak paddle I have ever undertaken. I have many thousands of miles experience in a rowing boat, way out in the middle of the ocean… but the coastline is a whole different matter… My paddling partner Justine Curgenven has kayaked some epic trips in the past, but even she says this will be the most challenging paddling she has ever taken on!


Since my return from the Pacific Row in October 2013 we have been making plans and researching, as well as training for the trip. Lately, we have been collecting kit and ticking off the equipment lists and training. We’re getting there, slowly but surely.

My training involves a mix of things on and off the water. Kayaking for both skills and kayak fitness is important, but so is cross training. I have been using a Rutland Cycling sponsored Giant MTB for this, as well as circuit training and weightlifting.


We expect the kayaking leg to take us 3 months or more, taking us into the Alaskan autumn. From the start of the road in Homer, I shall then be solo once more as I head south and east towards the Canadian east coast. The goal is for me to be safely in place on the Atlantic seaboard by this time next year, ready for a few weeks down time and recovery before a few more of preparation for the final row home across the North Atlantic. It seems strange to write ‘If it all goes to plan…’ as there are so many things that may happen between now and then which will influence my progress and therefore final end date. But, if it does all go to plan, I hope to be back under Tower Bridge in the autumn of 2015, having rowed, cycled and kayaked from London2London:Via the World.


Watch this space for the stories as I chase those miles home. The only thing I can promise is adventures, surprises and stories.

To follow Sarah’s London2London:Via the World expedition check out her blog and Twitter

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