Working for us
Rutland Cycling is a subsidiary of Specialized UK Retail and one of the UK’s leading cycle retailers. We’re much more than your average bike shop, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.
Our aim is to attract like-minded people who have a similar passion for cycling and can contribute to improving the company’s performance. That being said, we are also keen to encourage individuality by providing scope for you to demonstrate your unique skills, experiences and background. We will do this by facilitating rewarding careers and a supportive working environment where you will be encouraged to fulfil your full potential.
JOB SUMMARY
Leading from the front in this pivotal role, you will be delivering excellent customer experience in your store. Whilst sales of bikes and other cycling related products will be important, equally will the speedy turnaround of maintenance and repair work in a fully equipped workshop.
Being a critical member of the Retail Team, the Store Leader demonstrates commercial understanding, the value of building and developing a team around them and how to act accordingly in the best interests of the brand in order to exceed targets and fulfil rider needs.
KEY RESPONSIBILITIES- what you’ll be doing day-to-day
- Ensuring safety and security of the team followed by the location and stock
- Delivering above target KPI performance metrics
- Stock and inventory management with reporting
- Analysis and subsequent action planning to deliver performance improvement
- HR functionality; work with HR partner to manage processes e.g. disciplinary
- Recruitment and development of team including appraisals, probationary reviews, target setting and review
- Building strong and effective relationships with key stakeholders throughout the broader business
- Represent the brand in an industry-leading way, we are one team
- Banking and reporting to finance team
WHAT YOU’ll NEED TO WIN
- Solid leadership track record for development, motivation and exceeding targets
- Strong market knowledge within the cycle and leisure industry
- Commercially astute to identify and exploit opportunities in order to serve the local community and our riders
- Authentic ties to communities relevant to the brand and an understanding of the social, cultural and environmental context we operate in
- Highly capable in sales with a desire to meet and exceed budgeted revenue and profit targets
- Excellent communication and interpersonal skills, with riders and teammates alike
- Ability to relinquish responsibility to others in order to empower teammates
- Consistently seeking to improve own performance and that of others
- Flexible to the needs of the brand and ready to adapt immediately
- Operationally proficient in I.T. skills using EPOS and similar
