Regular servicing on any bike is vital to keep it running smoothly and efficiently. A poorly-kept bike will end up costing you more to repair, so it makes sense to keep your bike in good shape from day one. That's why we offer a free first service when you buy your new bike from us.
Thereafter, to keep things simple we have 4 levels of servicing: Safety check, Standard Service, Advanced Service, and Ultimate Service.
Free First Checkover
Like a car, your new bike has a bedding-in period - normally 6-8 weeks, depending on use. It is really important to get your bike fined tuned at this point, so it continues to run as smoothly as it should.
This is why we offer a free first checkover when you buy your new bike from Rutland Cycling. This applies to any ready to ride bike bought from us, in store or online however it does not cover any bike that requires self assembly and you must also bring the bike to one of our stores as we are unable to collect. You can book your checkover in advance at any of our stores.
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Why should you choose Rutland Cycling
to get your bike serviced or repaired?
Expert Technicians
Our workshop technicians are trained to the highest levels including up to Cytech level 3 and above. This gives us the edge over your average bike shop, as we can offer you first-hand advice on any cycling-related issue. Not only can we service your bike professionally and quickly, but we also offer a variety of specialist options, including custom wheel building, custom frame and bike building, fork and shock servicing, and professional advice on set up and positioning.
Cytech - what is it, and why does it matter?
Cytech is the bicycle industry's recognised training and accreditation scheme for bicycle mechanics and retail staff. Cytech delivers training and promotion of technical skills to the bicycle trade and cyclists throughout the UK. It is a comprehensive scheme, covering everything from the basics of bicycle maintenance to complex bike builds and servicing of the newest and most technical products.
The Cytech scheme is owned by the industry and is recognised as the benchmark brand for accreditation of technical skills and quality businesses.
As a customer, when you take your bike into a bike shop that has been Cytech Accredited you can have:
- Peace of mind that your existing bike is in safe hands.
- Confidence that your new bike has been properly set up to manufacturer's guidelines and British Standards.
- Ongoing technical support to ensure your bike runs smoothly.
Accreditations
Our workshops proudly offer the following accreditations:
- Cytech
- FOX Suspension Technical Servicing
- DT Swiss (wheel building)
- Hope Tech Shop
- Mavic Service Centre
- Shimano Premium Service Centre
- Avid Service Centre
Electric Bike Specialists
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Certified Technicians
Every Rutland Cycling store is equipped with an E-Bike Service Centre, fully authorised to diagnose, service and repair any electric bike. Our Certified E-Bike Technicians are here to help, whether it's a software update, full service or custom build.
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Authorised Service Centres
Not only are Rutland Cycling one of the UKs leading electric bike retailers, we're also a Bosch Expert Dealership. We accept most makes and models of e-bike, and are equipped with the latest tooling and diagnostics.
Brompton Bike Specialists
We can take care of all of your needs as a Brompton owner and commuter. All of our stores which stock Brompton are fully trained to look after your bike and to offer you upgrades and accessories to make your journey smoother.
Smart Bike Washer
Unlike other parts cleaning methods, which use nasty solvents, our Smart Bike Washers use a natural cleaning process called bioremediation to clean and degrease your whole bike, safely and effectively. Book your bike in for a Premium service and we'll use the Smart Bike Washer to get to work on your whole bike, until she's shining like new again. Think of it like treating your bike to a spa treatment for her birthday...doesn't she deserve it once a year?
Tyre & Tube Recycling
We are dedicated to helping the environment and as such we will ensure all of your tyres and tubes are recycled responsibly, and the recycled product put to good use. To find out more, visit Velorim.
We do charge a small levy for this non-profit making operation.
Free courtesy bike
Rutland Cycling is unique in being able to provide a FREE courtesy bike for all cyclists using our workshops for bike service. You don't want to miss a day's cycling while your bike is in the care of our expert technicians, and now you don't have to.
Subject to availability, advance bookings only.
Servicing Options
Recommended at regular intervals. We give your bike a thorough check to make sure it's safe to ride and provide you with a report of it's condition.
Recommended every 12 months as a minimum. All components checked for wear. All bolts matched to torque specification. Adjustments and lubrication to drivetrain components. Adjustments to braking components.
Recommended every 12-18 months. In addition to our standard service: Full strip down of drivetrain components, cleaned, reassembled, set-up and lubricated. Braking systems removed, cleaned, reassembled and set-up. Wheels checked for alignment and trued if needed.
Recommended every 24 months. Your pride and joy is carefully stripped down to its bare frame and meticulously cleaned. Any moving parts that can be extracted will be removed, cleaned and reinstalled, including bottom brackets, headsets and wheel bearings. Your bike will be reassembled and set up to perform at its highest level. Your bike is essentially returned to brand new condition; so much so, that we'll give it a free six-week check after everything has bedded in again.
All new parts at an extra cost and fitted free within the specific service charge. Suspension components are serviced additional to all of our service packages.
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E-Bike Service Options
The essential bike service. As our Standard Service, plus software updates and diagnostics of all the electrical elements of the bike. Report printed where applicable.
The enthusiast service. As our Advanced Service, plus software updates and diagnostics of all the electrical elements of the bike. Report printed where applicable.
When perfection is the only option. As our Ultimate Service, plus software updates and diagnostics of all the electrical elements of the bike. Report printed where applicable.
E-Bike Extras
- E-Bike Battery Recharge
- E-Bike Software Update
- Bosch Battery Capacity Test
On all of our E-Bike Services we will fully charge your battery ready for your next ride. All new parts at an extra cost and fitted free within the specific service charge. Suspension components are serviced additionall to all of our service packages.
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Brompton Servicing
We have a variety of Brompton service packages available. Please call your local workshop for more information.
Includes hinge pin and seat sleeve replacement.
Includes hinge pin and seat sleeve replacement.
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Bike Care Plan
Comprehensive Service & Support packages, for complete peace of mind.
- 6 week bike check
- Standard Service at end of Year 1
- Advanced Service at end of Year 2
- Free gear and brake adjustments
- Free E-Bikes software updates
- 6 week bike check
- Standard Service at end of Year 1
- Advanced Service at end of Year 2
- Advanced Service at end of Year 3
- Free gear and brake adjustments
- Free E-Bikes software updates
Care plans are available on all bikes purchased in store within 60 days. Your Care Plan is non-refundable, non-transferable and is registered to you and one specific bike (frame number required).
At all of our Rutland Cycling workshops our Cytech Accredited technicians are able to carry out repair work on your pride and joy. Below are some examples of the work we offer, for a more detailed price list please contact your nearest store.
- New tube or tyre (standard bike) - £7.50
- New tube or tyre (electric bike) - £12.00
- Replace chain - £7.50
- Replace cassette - £11.00
- Replace hanger - £12.00
- Front & rear gear adjustment - £15.00
- Fit bottom bracket - £18.50
- Replace mech - £15.00
- Brake set up cable - £12.00
- Brake set up hydraulic - £20.00
- Bleed brake (each) - £22.50
- Change brake cable - £7.50
- Change brake pads - £7.50
- Change gear cable - £7.50
- Fit bar tape - £10.00
- Fit mudguards (full) - £15.00
- Fit mudguards (clip on) - £7.50
- Bike wash - £15.00
Book an Appointment
Book an Appointment
Contact our Workshops
Call us on 0330 555 0080 (choose your store)
Visit us Find your nearest store
All of our Rutland Cycling stores have full workshops, equipped with the latest tooling and equipment. Our friendly workshop team are here to help, 7 days a week, whether it's a small repair, full service or custom build.
- Full workshop at every store
- We'll repair any brand of bike.
- Open every day.
- Repairs whilst you wait, from £7.50.
- Services from just £30.