Careers at Rutland Cycling

Rutland Cycling is one of the UK's leading independent cycle retailers. We're much more than your average bike shop, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.

We currently operate a number of stores in the heart of England: two at Rutland Water (Whitwell and Giant Rutland at Normanton), one at Grafham Water, one at Peterborough, five stores in Cambridge, one at Pitsford Water in Northamptonshire, our Specialized Concept Store in Nottingham, a Giant brand store in Newport Pagnell, and two flagship, industry-leading stores in Leicester and Milton Keynes - the largest bike shop in the UK. We also operate a thriving e-commerce business. Our head office is based in Leicestershire, and our warehouse and distribution centre is based in Manton, Rutland.

What's good about working for us…

We are keen to reward our staff for the passion and enthusiasm they put into what they do.

  • We offer 28 days holiday (inclusive of Bank Holidays)
  • We offer a Long service holiday initiative
  • We offer a contributory pension scheme
  • We offer a ride to work scheme
  • We offer childcare vouchers
  • We offer generous discounts on all our products, as well as free bike hire at our destination stores such as Rutland Water and Grafham water
  • Quarterly financial awards recognising those staff who have shown outstanding performance in relation to our GREAT customer service standards.

How we will support you

Our Stores based and Head Office staff are supported by:

  • Half yearly appraisals and a personal development plan review
  • Development days
  • Bespoke training for specialist roles
  • Opportunities to get involved in business-wide projects
  • Opportunities for promotion in an expanding company that was recently named as the Best Omnichannel Retailer 2020 at the BikeBiz Awards.

See what it's like working at Rutland Cycling:

From the perspective of a Bike fitter:

 

From the perspective of a Mechanic:

 

Our developmental goal

People are at the heart of our business, so we want to give them the best development opportunities in the UK cycling industry. We provide specialist Cytech training for our Workshop teams, in-depth product knowledge courses for our Sales staff as well as enhancing our Manager’s leadership skills through our Coaching & Leadership programme.

Find Out More About Rutland Cycling >

 

Current Vacancies

We are currently recruiting to a number of positions across our store and Head Office teams:

Send us your CV

If you feel you have the skills and attitude to further improve our award-winning team, please send us your CV:

Email us your CV

Please find our job applicant privacy policy here.


Bike Builder, Manton

We are currently recruiting to this key role at our distribution centre in Manton, Rutland where we offer our customers a first-class service in the build, repair and despatch of bikes.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

As to the qualities we are looking for from the successful candidate, you should have a good understanding and knowledge of the basic bike mechanics.

We are looking for a team player who is highly motivated and has a strong work ethic. If you feel that you have the qualities to fulfil this challenging and exciting role, where excellent service and a ‘can do’ approach have been cornerstones of our success, we would love to hear from you.


Deputy Manager, Peterborough

We are looking for a Deputy Manager to join our Peterborough Store. Our cycle store, repair and hire centre is located in Ferry Meadows and showcases a fantastic selection of bikes, clothing and accessories.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

Assisting the Store Manager to effectively manage and maintain a profitable and sales driven store
•    Working closely with all team members, you will be responsible for delivering excellent customer care both in the workshop and on the sales floor.

We are looking for:

•    Strong retail sales background, not necessary gained in the bike industry
•    Ability to deliver on store KPI’s, as well as the achievement of budgeted sales and profit targets.
•    People management experience and excellent interpersonal skills

The Rewards: In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants. Apply now to join our Peterborough Team!


Warehouse Assistant, Manton

An exciting opportunity to join our team at Rutland Cycling, one of the UKs biggest bicycle retailers!

You will play a key role as a Warehouse Assistant at our distribution centre in Manton, Rutland. As part of the Warehouse team you will help us achieve one of our main goals which is providing our customers a first-class service in the build, repair and despatch of bikes and accessories from our main distribution hub.

Working as part of a small but vital team, you will need to be a strong team player with a flexible approach dealing with both inbound & outbound deliveries.

The Role

  • Warehouse inventory
  • Picking & packaging items with a high degree of accuracy
  • Using a computer booking items for despatch
  • Liaising with couriers
  • Loading and unloading of deliveries
  • A physical approach to handling items
  • Maintaining good housekeeping standards in the warehouse
  • Working as part of successful team

What we are looking for

  • Warehouse experience is preferable, but not essential if the candidate has a willing attitude and a can-do approach
  • Experience of working with couriers
  • Understanding of despatch procedures
  • Forklift experience
  • Basic computer skills
  • Attention to detail
  • Flexible approach to working
  • A positive approach to working both independently and as part of a team

The Rewards

In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.

Apply now to join our successful Warehouse Team!


Workshop Technician, Barnwell

We are looking for a Cycle Mechanic to join our Barnwell Road Store. Barnwell Road has a fantastic selection of adults' and kids' bikes from all the top brands and our workshop has recently undergone a fantastic refurbishment.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

•    Repairing and maintaining a full range of bikes (entry level to high end specs).
•    Taking bookings, dealing with enquiries and issues, communicating with customers by telephone,electronically and in person
•    Undertaking sales on the workshop front desk, providing a friendly and efficient service to customers

Skills & qualifications required:

•    Repairing and maintaining a full range of bikes (entry level to high end specs).
•    Taking bookings, dealing with enquiries and issues, communicating with customers by telephone,electronically and in person
•    Undertaking sales on the workshop front desk, providing a friendly and efficient service to customers

The Rewards: In return, we are offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.


Bike Mechanic, Manton

We are currently recruiting to this key role at our distribution centre in Manton, Rutland where we offer our customers a first class service in the build, repair and despatch of bikes.

As to the qualities we are looking for from the successful candidate, you will already have six months experience within a similar role in the bike industry and ideally be Cytech qualified.

We are looking for a team player who is highly motivated and has a strong work ethic. If you feel that you have the qualities to fulfil this challenging and exciting role in an expanding company, where excellent service and a ‘can do’ approach have been cornerstones of our success, we would love to hear from you.


Sales Advisor, Cambridge

We are looking for Sales Advisors to join our Cambridge stores based in either the Grand Arcade, Barnwell Road or at the Railway Station. All our stores are bursting with premium bikes, clothing and accessories from your favourite cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average bike retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.

What you will do:

•    Providing a high-quality service to customers, offering advice and guidance
•    Take part in sales campaigns, special promotions and demonstrations
•    Arrange ordering and delivery of stock

Who we are looking for:

•    A strong team player
•    Excellent communication skills
•    Experience in a front-line sales role either in a store or on the phone.

The Rewards: In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.


Deputy Manager, Grand Arcade

We are looking for a Deputy Manager to join our Grand Arcade Store. Our cycle store, repair and hire centre is located in the heart of Cambridge’s old town and showcases a fantastic selection of bikes, clothing and accessories.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

•    Assisting the Store Manager to effectively manage and maintain a profitable and sales driven store
•    Working closely with all team members, you will be responsible for delivering excellent customer care both in the workshop and on the sales floor.

We are looking for:

•    Strong retail sales background, not necessary gained in the bike industry
•    Ability to deliver on store KPI’s, as well as the achievement of budgeted sales and profit targets.
•    People management experience and excellent interpersonal skills

The Rewards: In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants. Apply now to join our Grand Arcade Team!


Sales Advisor, Grafham

We are looking for a Sales Advisor to join our Grafham Water Store. Our Grafham store offers amazing hire, sales, and workshop services at one of the country's most stunning water reserves within the Cambridgeshire countryside.
Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average bike retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.
Joining a supportive team of cycling experts, we will give you all the training and support you need to deliver a fantastic service to our customers.

What you will do:

  • Providing a high-quality service to customers, offering advice and guidance
  • Take part in sales campaigns, special promotions and demonstrations
  • Arrange ordering and delivery of stock

Who we are looking for:

  • A strong team player
  • Excellent communication skills
  • Experience in a front-line sales role either in a store or on the phone

The Rewards:

In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.


Customer Care Assistant, Burrough On The Hill

An exciting opportunity to join Rutland Cycling, one of the UKs biggest bicycle retailers! Reporting to the Customer Service Manager, you will play a key role in delivering fantastic service and sales support to our customers.

Who we are looking for:

  • Answer incoming customer calls, emails, and live chat
  • Processing new orders, returns, exchanges and cancellations
  • Answering a wide range of enquiries and questions - these may relate to products, prices, technical specifications, care and maintenance, delivery and returns options, financing options, company/regulatory policy
  • Handling complaints
  • Troubleshooting problems
  • Dealing with warranty issues
  • Liaising with colleagues across the business to obtain a resolution for the customer.

We are looking for someone who is friendly and helpful to our customers with a flexible and organised approach. You will need to be able to identify and escalate priority issues, while working to tight deadlines and juggling multiple tasks.
If this is you, apply now!


Sales Advisor, Rutland Water

We are looking for a Full or Part Time Sales Advisors to join our Rutland Water Stores. Based at the beautiful Rutland Water Reservoir, our stores are bursting with premium bikes, clothing and accessories from your favourite cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

What you will do

  • Providing a high-quality service to customers, offering advice and guidance
  • Take part in sales campaigns, special promotions and demonstrations
  • Arrange ordering and delivery of stock

Who we are looking for

  • A strong team player
  • Excellent communication skills
  • Experience in a front-line sales role either in a store or on the phone.

The Rewards:

In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.


Sales Advisor, Leicester

We are looking for a Full or Part Time Sales Advisors to join our Leicester Store. Our stunning, purpose-built cycling store is located at Everards Meadows and stocks a full range of bikes, cycle closing and equipment from the world’s best cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

What you will do

  • Providing a high-quality service to customers, offering advice and guidance
  • Take part in sales campaigns, special promotions and demonstrations
  • Arrange ordering and delivery of stock

Who we are looking for

  • A strong team player
  • Excellent communication skills
  • Experience in a front-line sales role either in a store or on the phone.

The Rewards:

In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.


Sales Advisor, Milton Keynes

We are looking for a Full or Part Time Sales Advisors to join our Milton Keynes store. Our stunning cycling store is located at Lloyds Court shopping mall where you will discover a full range of over 400 bikes and electric bikes from the worlds best cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

What you will do

  • Providing a high-quality service to customers, offering advice and guidance
  • Take part in sales campaigns, special promotions and demonstrations
  • Arrange ordering and delivery of stock

Who we are looking for

  • A strong team player
  • Excellent communication skills
  • Experience in a front-line sales role either in a store or on the phone.

The Rewards:

In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.


Sales Advisor, Peterborough

We are looking for a Full or Part Time Sales Advisors to join our Peterborough Store. Our cycle store, repair and hire centre is located in Ferry Meadows and showcases a fantastic selection of bikes, clothing and accessories.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

What you will do

  • Providing a high-quality service to customers, offering advice and guidance
  • Take part in sales campaigns, special promotions and demonstrations
  • Arrange ordering and delivery of stock

Who we are looking for

  • A strong team player
  • Excellent communication skills
  • Experience in a front-line sales role either in a store or on the phone.

The Rewards:

In return, we offer generous discounts on all our products plus access to discounts from high street retailers and restaurants.


Workshop Technician, Nottingham

We are looking for Cycle Mechanics to join our Specialized Concept Store in Nottingham. Our 10,000 sq ft store is bursting with premium bikes, clothing and accessories from all your favourite cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

  • Repairing and maintaining a full range of bikes (entry level to high end specs).
  • Taking bookings, dealing with enquiries and issues, communicating with customers by telephone, electronically and in person
  • Undertaking sales on the workshop front desk, providing a friendly and efficient service to customers

Skills & qualifications required:

  • Ideally you will be Cytech trained but not essential as experience is just as important
  • Capacity to learn quickly and communicate effectively
  • Excellent attention to detail

The Rewards:

In return, we are offering generous discounts on all our products plus access to discounts from high street retailers and restaurants.

Apply now to join our Nottingham Team!


Workshop Technician, Leicester

We are looking for Cycle Mechanics to join our Leicester store. Our stunning, purpose-built cycling store is located at Everards Meadows and stocks a full range of bikes, cycle closing and equipment from the world’s best cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

  • Repairing and maintaining a full range of bikes (entry level to high end specs).
  • Taking bookings, dealing with enquiries and issues, communicating with customers by telephone, electronically and in person
  • Undertaking sales on the workshop front desk, providing a friendly and efficient service to customers

Skills & qualifications required:

  • Ideally you will be Cytech trained but not essential as experience is just as important
  • Capacity to learn quickly and communicate effectively
  • Excellent attention to detail

The Rewards:

In return, we are offering generous discounts on all our products plus access to discounts from high street retailers and restaurants.

Apply now to join our Leicester Team!


Workshop Technician, Peterborough

We are looking for Cycle Mechanics to join Peterborough’s biggest bike shop at Orton Meadows.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

  • Repairing and maintaining a full range of bikes (entry level to high end specs).
  • Taking bookings, dealing with enquiries and issues, communicating with customers by telephone, electronically and in person
  • Undertaking sales on the workshop front desk, providing a friendly and efficient service to customers

Skills & qualifications required:

  • Ideally you will be Cytech trained but not essential as experience is just as important
  • Capacity to learn quickly and communicate effectively
  • Excellent attention to detail

The Rewards:

In return, we are offering generous discounts on all our products plus access to discounts from high street retailers and restaurants.

Apply now to join our Peterborough Team!


Workshop Technician, Rutland Water

We are looking for Cycle Mechanics to join our Rutland Water stores. Based at the beautiful Rutland Water Reservoir, our stores are bursting with premium bikes, clothing and accessories from your favourite cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

  • Repairing and maintaining a full range of bikes (entry level to high end specs).
  • Taking bookings, dealing with enquiries and issues, communicating with customers by telephone, electronically and in person
  • Undertaking sales on the workshop front desk, providing a friendly and efficient service to customers

Skills & qualifications required:

  • Ideally you will be Cytech trained but not essential as experience is just as important
  • Capacity to learn quickly and communicate effectively
  • Excellent attention to detail

The Rewards:

In return, we are offering generous discounts on all our products plus access to discounts from high street retailers and restaurants.

Apply now to join our Rutland Water Team!


Senior Bicycle Mechanic, Rutland Water

We are looking for a Senior Bicycle Mechanic to join our Whitwell Store. Based at the beautiful Rutland Water Reservoir, our store is bursting with premium bikes, clothing and accessories from your favourite cycling brands.

Rutland Cycling is one of the UK's leading independent cycle retailers. We are much more than your average retailer, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day.

The Role:

As a Senior Bicycle Mechanic you will manage the well-equipped workshop and repair and maintain work on a full range of bikes from entry level to high end specifications. Leading a team of qualified technicians, you will grow our workshop business by providing industry-leading quality and service.

What you'll do:

  • Day-to-day management of the workshop, efficiently scheduling the workload that comes from all aspects of our hire, service and sales business
  • Responsibility for the sales performance of parts related to the workshop
  • Contribute to the Company workshop strategy, both providing useful feedback and enthusiastically promoting initiatives

Who we are looking for:

  • Ideally you will be Cytech trained but not essential as experience is just as important
  • Excellent leadership skills to be able to proactively manage a busy workshop team both collectively and individually to meet customer expectations
  • Ability to schedule jobs and prioritise them to meet customer’s needs

The Rewards:

In return, we are offering generous discounts on all our products plus access to discounts from high street retailers and restaurants.

If this is you, apply now!

Find your nearest Rutland Cycling store